Centura Health-Avista Adventist Hospital
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feedback about Centura Health-Avista Adventist Hospital
Their nurses are rock stars. The ER provided immediate care- impressive. The ICU was phenomenal- caring competent nurses. Med Surg floor had great caregivers as well. This is the best facility my mother had ever stayed in.
This hospital will charge you over 2x more than the fair billing price of their services, let their untrained customer representatives make false and contradictory assertions when you try to understand the justification for their fees, stonewall you when you try to escalate to resolve your bill, and then prematurely sell your debt to a collections agency while you wait for their response. Avoid at all costs!
Edited to add, in response to Avista's form reply below, that I spoke to several Patient Representatives over the course of several months to try to resolve this, and they each provided a different (and often contradictory) rationale for the pricing. Their system is designed to either a) get you to pay without questioning or b) string you along long enough to justify sending your debt to collections. Record the details of all your calls and be prepared to submit complaints to CO Dept of Public Health and the Better Business Bureau.
Avoid this place at all cost! Awful care given and the billing department will completely rip you off. Please avoid this place if you can unless you want further problems once leaving. I will be submitting a complaint to CO Dept of Public Health and the Better Business Bureau.
I had 2 of my kids there (c-sections, 1 preemie in NICU) and I had the best doctors and kindest, most wonderful nurses. My experience was amazing. I couldn't be more grateful.
I just had a much needed surgery. I was welcomed and treated really well from beginning to release. I mixed up a symbol in A.M. and ate a piece of toast complicating things a bit. Folks adjusted and everything worked out.
Healing well and impatient to get going. Time to practice my own advice from USAF and other.
Hurry causes more problems. Do it right the first time. LOL