Charles a Cannon Jr Memorial Hospital

This place is such a joke. They may be great for some things but be prepared to sit here for hours on end. My husband went in with trouble breathing and chest pain and they did an EKG which was normal and barley touched him after that. Just hooked him up and saw other people. Disappointed, I’ve seen them faster than Watauga. Also they don’t give patients their call bells which is a big no no. My husbands was rolled up...and he had no way to check and see what the next steps were....we will be calling someone this coming week.

I went to this emergency room for severe pain in my neck, ear, jaw, eye & back; & was seen by Heidi Aldridge. First, she had me take a urine test for "pain". That should've been a warning of what was to come. Second, she came into the room, with her arms crossed & an angry energy about herself. Asking me why I was there, that by looking at me, she seen no 'emergency'. Told me before examination (which was her using her little flashlight, looking into my ear and eye for about 45 seconds), that the emergency room was for emergencies, 'a heart attack, broken bones..' with such an angry tone of voice. As she held my medication allergy list in her hands (i am highly intolerant and allergic to all pain medications), she accused me of being there only for pain medications. I specifically told her I was there for an answer, for knowledge, for help to see what was happening to me. By this time, I was under going a severe panic attack because of her emotional abuse. She did not take any time to actually examine me, only had very harsh words & extremely bad energy to lash upon me. I left there crying, and had one of the worst panic attacks of my life, sitting in their Emergency Room parking lot for over an hour. Since then, I have been diagnosed with scoliosis, cervical kyphosis, a twisted c6 vertabre, bone spurs on c5 & c6 vertabre, severe tmj, sinusitis, & multiple pinched nerves. I contacted the Appalachian Regional District Health Customer Service about her behavior. If I had the means & resources to obtain a lawyer over her emotional abuse & patient neglect, I would. In her position, she had no right to treat me this way & it is a day I will never forget. I wish I would've video taped the experience so I could show the world how I was treated by Heidi Aldridge. I recommend to anyone, stay away from her, unless of course, your illness is not "invisible."

Nobody really enjoys visiting the ER, but I will say that our recent visit was a positive experience. The doctors and nurses were all very attentive and caring. We were there for somewhere around 6 hours or more, and we never went more than 30 minutes without someone checking in on us. Treatment began basically as soon as we got there, and no time was wasted waiting to be seen or waiting on paperwork. We were even pleasantly surprised at how quickly test results came back! We were kept informed during the whole process and were even given choices in my son's care.
My husband has also had a good experience getting stitches/staples (as good an experience as one can have in that situation!)
I rarely write reviews, but I am very grateful for the staff and the care we received.

Evacuated from Hurricane Florence to Banner Elk and my little one spiked a high fever and was not her usual happy self after multiple hours of not being able to comfort her we decided to take her to the hospital. Took her here to be checkout and Dr.Shields, and Carl,Rn took awesome care of her. Pretty quick visit, and they were very helpful.

Had several procedures at Cannon and I was very happy with the doctors, nurses and staff.
They went above and beyond to see that I received excellent care. This is a 5 star facility!