Charleston Va Medical Center
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feedback about Charleston Va Medical Center
We are seen at the Goose Creek, SC satellite clinic for routine visits, but come to the main VA Hospital in downtown Charleston, SC for specialty clinics. We haven't had any issues, everyone has been kind, courteous and professional. Learning our way around the campus is challenging, but we're figuring things out. With all the bad people hear about the VA, we hope that the good we experience carries over to someone else.
The staff was very helpful and friendly. We got completely lost and were escorted to our desired location by one of the LPN's going on break. The morale in this place looks pretty high,keep it up. Parking can be tough to find, but they do offer shuttles around the campus.
Always great. In and out. Everyone so helpful.
Very friendly staff. They usually get you back at your appointment on time. The main complaint is the neverending battle for parking. You have to show up an hour early just to find parking. They have the free valet but you will wait in line for 30 minutes before you can drop your car off. The parking lots are cramped. The lanes are really close together which makes it difficult for people with trucks or large SUVs. They need a much larger parking garage.
CPAP office, Do they train any of you on professionalism or customer service? Because, I've never felt so belittled. You tell me to call before I come down, because I may not actually need to, but then I can't get anyone to answer the phone when I do. So, I go down to find out what is wrong with my machine, and I explain the problem as best as I can, only to be humiliated by Debra. How about instead of making your patients feel stupid, you educate them? I'm sorry I'm not an expert in your field.