Charleston Va Medical Center
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feedback about Charleston Va Medical Center
My recent very negative review re: neuro and ortho I feel, was well deserved. On the plus side however, the care I've received from my primary physician Dr McDonald and staff has been excellent. The services when I needed to be seen in the ER has been professional and my wait time after triage has been less than that when seen at private hospitals.
Very poor service. Staff doesn’t seem to care about you. Doctors as well especially Podiatry. Lots of double talk and no help. Hospital needs some one to straighten it up. Admin staff is just as bad. They don’t seem to want to help you. They just want to go on break and socialize with others. I saw 3 clerks stand at ones desk and talk for 40 minutes. Totally ignoring us. This was in Podiatry as well. I hate going there.
Staff is very helpful. The waiting is too long. We had a 1:30 appointment and it is 3:30 and we haven't been seen yet. The wait time is just unnecessary too long.
They staff us always proffesional and attentive to my needs. They have also saved my life when I had a heart attack and died on the table.
We are seen at the Goose Creek, SC satellite clinic for routine visits, but come to the main VA Hospital in downtown Charleston, SC for specialty clinics. We haven't had any issues, everyone has been kind, courteous and professional. Learning our way around the campus is challenging, but we're figuring things out. With all the bad people hear about the VA, we hope that the good we experience carries over to someone else.