Chesapeake General Hospital
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feedback about Chesapeake General Hospital
I had wonderful experienced giving birth to my kids in the past to this hospital. Until now with friendly, caring staffs and amazing physicians Dr. Powers and Dr. Jaklic. I would like to say Thank you!
I had a mammogram I told them I was paying cash. I paid the day of service. I paid exactly what I was told would be the cost of a mammogram. Service was very good. Mamogram went uneventful. Two weeks later I get two additional bills, one from the Radiologist and one from the facility. When I called to ask why I have two bills when I paid for service on the day of. I was told that I only paid the "estimate" amount, they can't give me an exact amount until the service is complete. I don't understand how a facility does not know the basic cost of a mammogram. I did not receive any extra services. Not at all happy. Will be looking for a new place to get my mammograms in the future.
My mother has been in this hospital for 8 days now for side pains with no diagnosis. She was transferred there only because the other Sentera hospitals were "full" with a promise to get a quick MRI and see what was wrong. Upon arrival, they mistook her for three different patients including bring my father back to talk to him about A DIFFERENT PATIENT with the same first name. Not to mention trying to draw blood for AGAIN a different patient. HIPAA VIOLATION anyone? It took 2 days for the first MRI and they just did a second MRI today, 8 days since arrival. Every doctor has had a different "GUESS" about what is wrong, however they were very quick to hook her up with a morphine IV on the first day, in addition to an oral pain pill.
I understand it is the holidays, but I am now convinced they are simply milking her insurance. Not only is she still in the same amount of pain with extreme nausea as she had when she arrived, she is miserable and stuck in a room with more question than answers and zero faith and trust in the establishment treating her... especially when it comes to her privacy as they have probably mixed her chart up with other patients at some point.
After numerous conversations with others I realized this ordeal is far from a rarity, it's pretty much expected.
My wife and I have been here I have a dozen times over the years. It just keeps getting worse. This last time it wasn't busy and we were still there 7 hours. Every single hour somebody tells you it won't be much longer. People just standing around talking. Pretty sad this is an emergency Room yet there's no sense of urgency. Will be going to Sentara from now on.
If you want to be physically abused. Ignored after xray techs hurt you twice in transport to tables, grabbed my phone then dropped it and it broke and LASTLY want to die In a non approved surgery, THEN THIS PLACE IS FOR YOU. GET EDUCATED. KNOW THE HIDDEN FACTS ABOUT THIS HOSPITAL AND DRS. Don't be t add Ken just because its convenient.