I wouldn't even rate them one star. Billing department is a joke. Paid them $5,280 for services rendered in full from a settlement. In return, they reimbursed me $1356 and wrote me a letter admitting that they overcharged me. They then came back 4 months later and told me I owed them $1400 then it was $2800 and then it was another amount. I disputed their department and they sent me to collections. Disputed collections and proved I paid in full. Neither collections nor the hospital has contacted me back in months. I received a call earlier today from BCServices alleging I owe $3000 and that CRMC had started on a new billing system. I told them I had proof of payment and proof of reimbursement and they told me that my only issue was that I didn't like the answers I was getting and I said CRMC is crooked and greedy. I have a job and it isn't to do yours. When I make a payment and you reimburse me, I believe our business is done. They said that is not how it works. I said then BYE! To add to this, I was in a severe car accident and sat in the "Fast Track" room for 7 hours before they finally came in and checked out my lacerations, wounds and pain. I was in my car accident at 3 pm and by 10 pm they had finally "got around' to me. I'll be filing a lawsuit for fraud before I take another phone call from them.