Cheyenne Regional Medical Center
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feedback about Cheyenne Regional Medical Center
The regular hospital is great. I had three visits there for heart related issues. The doctors were amazing and the nursing staff was very attentive and great as well. The ER however was a far less satisfying experience. They didn't take my injury seriously and the nurse was rude.
I’ve had to visit SkyRidge Hospital in Lone Tree Co a couple of times in the past 4 years..
A modern, state of the art Facility..
I was a bit apprehensive when I had to be rushed to Cheyenne Regional Medical Center last week very ill .. that the Quality of Care and Facility wouldn’t compare..
I was Absolutely Wrong..!!!!
The Care I received from ER and being admitted was FANTASTIC..
From Dr Selby, to my Entire Care Team were Great.. On a CSI review that goes to 10,, they all deserve At least an 11 +.... Fact is .. THEY REALLY CARE .....and the Facility is Top Notch..
I’m Very Grateful To All
This place is so incompetent I'd be scared to go back. Ken & Samantha in billing can't do their jobs. Ken was snooty, judgmental, and apparently didn't deal with 'financials' even though he's in billing. He was rude and couldn't read previous notes on my account without telling me everything was my fault to begin with. After reading his notes, he then admitted CRMC was at fault after actually reading my file. Samantha (who I spoke with in February) lied when we sent up a payment plan, saying I could pay more than what I agreed too ($100 a month). When I asked for proof of me agreeing to this, Ken (ever the helpful person) said he can only go off of the notes SHE provided, and theres no recording of this conversation Sam and I had, only her "notes". Because apparently they don't record calls even though they're in 2018. Ken sucks. Cheyenne Regional is horrible. I'd get more help setting up a payment plan from a sack of potatoes. And apparently their boss Dean was okay with all these mistakes they made, improperly sending me to collections before I even made my first payment, and not setting up the correct monthly billing amount.
Best hospital experience I've ever had. Also the first ER visit, but at what cost? I'd never needed the ER and I hope I never have to return. Two bills: one hospital, $800, one doctor IN the hospital, $500. Accidental puncture with a kitchen knife. Provisions?: antibiotic ointment, a strong bandaid, and two antibiotic pills. Arguably two months rent, sheesh.
My husband had to spend almost a week in this hospital.. Being from Texas this hospital was by far the best hospital we ever been to.. Nicest people ever! & very professional!