Chi Health St Elizabeth

My baby brother was born here and let me just tell you. All the nurses were incredibly kind and devoted to keeping my mom happy, stress-free, and preparing my brother for the outside world. I really appreciate all these nurses, mid-wives, doctors, and dietitians that work at St.Elizabeth. My gratitude towards these hardworking people cannot be described in words and so for that I am really thankful. I hope good things come for all of them. ✨❤️

My husband was in the ER after a fall. The ER was not busy but the nurses sure seem busy. Our nurse Brittany looked stress and was quite rude to us when I asked if my husband can have a drink of water. She told me that's not important right now. Then later she brings in another nurse and didn't even introduce the nurse to us. They just kept looking at the computer and kept talking about how the orders from the doctor was confusing. One nurse didn't even wash or sanitize her hands before she started touching my husband. The communication at this hospital is not good. My husband kept getting transfer from third floor to 5th floor and they didn't even call to tell me. My husband had his hip pinned and he was in a lot of pain there but this one physical therapy lady Connie something kept forcing him to walk when he can only bear a little weight. That Connie lady was rude and I did not like that when she asked another worker to come help her, she started asking how another patient was doing. She said the person's name and started complaining about them. I would not like my husband to be that person. There sure isn't any privacy around here. Later my husband tells me that they want him to go home with home health and he is still in a lot of pain to leave. I can't take care of him like this. This hospital wants to take your money and then kick you out back home when they don't even know the home situation. I got health problems myself. If my family or I ever have to go to a hospital we will be going to Bryan health instead.

I had a very good friend in the observation unit. I would never bring them to this hospital again. They are short staff with nurses and nursing aids. The nurses that they have are too grumpy especially a nurse named Rachel. No one knows what's going on. They take a long time to answer call lights. The nurses do not give your medications on time. They are racist to non-white patients and even to their non-white employees. Their food is terrible. They bill you for adaptive equipment that you did not even keep. They try to make money by placing you in observation so your insurance don't cover. My friend had a very huge bill and even from physical therapy when they did not want therapy services.

I don't wish to speak negatively of anyone or any organization but when it pertains to people health and well being, I cannot recommend this hospital. As a patient more than once, never have I had a quality experience. Most recently, I am still waiting on results from nearly 2 years ago only to be told they are still processing my request every time.

My doctor left the CHI network, and upon being appointed a new doctor I was told I needed to see her at the NHI office at St. Elizabeth's. While I was there I was told I needed to have a procedure done for the good of the new doctor in understanding my case. I was not told of any estimated billing or that my insurance would not cover a vast majority of this procedure. I received a bill for nearly $900 that I disputed and found no respite from. I have paid said bill (thankfully coming up with the funds to cover it) and will never use any CHI office or affiliates again. This so called Catholic organization has members sleeping on blood money from their patients who are not given any direction or aid.