Chi St Luke's Health Baylor College of Medicine Me

Address

6720 BERTNER, HOUSTON, TX 77030 USA

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Phone

(832) 355-1000
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6720 BERTNER, HOUSTON, TX 77030 USA

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Consumer feedback about Chi St Luke's Health Baylor College of Medicine Me

Baylor College of Medicine
Reviewed from Google

3.6 out of 5 stars

Roland Garcia
Roland Garcia

1 out of 5 stars

posted 2 months ago

Dr Lydia Sharp is absolutely useless, she is has no compassion for the patients. She will not do anything to help you. Furthermore, she will tell you that there are “no known cures to help with your situation “ over and over.
She is by far the worst medicinal experience I’ve ever had, please do yourself a favor and steer clear from Baylor and more importantly Dr Sharp. She will do absolutely nothing for you.
I assure you, if I could give this practice 0 stars I would, however this particular site only allows a 1 Star which is extremely high for this practice and so called Doctor.

kamal chakhalov
kamal chakhalov

1 out of 5 stars

posted 3 weeks ago

Was referred by my doctor, they called me left voicemail, when i called back they couldnt find me in their system. Customer service is just the WORST. I was told i would get called back same day by a supervisor, noone called back. I called them back and same person picked up still couldnt find me in their system. Just over all bad experience. Wouldn’t recommend anyone to go here, as you can see the rest of the 1 star reviews other people left. You guys just suck. Improve your system and also customer service skills.

michelle scott
michelle scott

1 out of 5 stars

posted 2 months ago

If I could give this place 0 stars, I would!!!!! Dr Smaglo is the worst doctor I have ever come across. These people are supposed to care about your wellness and show some compassion and sympathy. My mother needed a biopsy for stage four pancreatic cancer before they could help her in anyway. So we tried to get the biopsy done and the paperwork he and his nurse, carol, gave us to call, was in fact WRONG paperwork. The precious time me and my mother do not have.. for an entire month straight back and forth with these people and no one could help us! Come to find out, he could have had her admitted to the ER AND HAD THE BIOPSY done sooner but dr Smaglo never informed us of any other places we could go to have this done so we could start treatment ASAP. He just kept telling me to call “dr argawal on the paperwork” I had called this place more than ten times and they told me that he doesn’t even perform these type of biopsies. I’m no doctor and I could tell you she was already past stage one and two and needed immediate treatment. They had cat scans pet scans mris several other tests to show how sick she is and she needed some help and they refused to help us. I called up there every day in the month of June and went up there personally to talk to his nurse carol about the biopsy not being able to be completed and tried to get more information of where else we could go but all carol did was re highlight and circle the referral to get the biopsy done and did not give me alternatives of where to go or anything. It makes me sick to my stomach that I even tried to continue to work with these people, I knew something was wrong when week by week went by and no one could return any of my phone calls. The wait on the telephone lines are a joke in itself!!! I’m only leaving this review so I can hopefully help someone else who has someone who is really ill even think about using this place- DO NOT DO IT. Please go somewhere else. I am disgusted with the expiernece I received with the receptionists at the front, to the doctor I visited, dr Smaglo and carol, to anyone on telephone lines when I called. Please, if you are Ill or know anyone who wants to use this place or is even thinking about it, do not do it. They will kill you!!!! Makes me want to throw up the way they treat their patients. My mother does not take pain medication and Dr Smaglo prescribed her 2mg Dilaudid and told her to take one every two hours for pain. She took one and could not even stay awake. All he cared about was to dope her up and kill her. -Michelle Scott

Natalia Hollins
Natalia Hollins

5 out of 5 stars

posted 2 months ago

Great experience with the staff.

Scott Coulter
Scott Coulter

1 out of 5 stars

posted 5 months ago

Very dishonest billing practices. Was told $0 out of pocket for the procedure. Received three separate bills totaling $1,600.

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