Children's Hospital Colorado
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feedback about Children's Hospital Colorado
I went to Children's to accompany a non-English speaking friend who is a new mother. She had to have her baby checked out at the Heart Center. The staff at the Heart Center, from the front desk person to the nurse to the doctors, were all so caring and kind. I was incredibly impressed by how many of them spoke Spanish fluently too! My only complaint was the parking. There simply was not enough patient/visitor parking. Praise the Lord for the valet parking folks! It was free and easy, and they kept us from missing the appointment.
Much more worried about payment methods than child. A mix up with insurance that was in the process of being solved prevented me from scheduling an appointment for my son's broken hand. His primary had referred us here upon seeing the the x ray. Their concern was he may cause more damage if not seen immediately. I conveyed this to the hospital and even offered an credit card for self pay. I could not even schedule an appointment. I will so everything in my power to tell people about their policies. What wheels are getting greased to have such a high rating nationally but terrible local reviews. I would rather apply snake oil than use this hospital. DO NOT bring a loved one here. This hasn't been the only issue for my family.
Do Not bring your child here! One star is too many! Terrible administrative and insurance verification department which made us lose our 6 month awaited appointment. They forgot to check our insurance and that it is out of network with them demanding 200$ cash deposit before seeing my daughter telling me it will be another 1000$ or more out of our own pocket. I could have looked for another doctor instead of wasting our time and getting her the medical attention my daughter needs. More concerned about getting their payment convered than the health of the patient herself. So much for medical care. The money thirsty institute does not give a dime about your health and well-being. Such shame they are put in charge of 'care' to people. They should be in hotel business. Will never bring my children here.
I can’t say enough about this place. The facility is beautiful, everyone is amazing and it is top notch. The cafeteria is open 24/7, which is truly rare. There is a Dazbog coffee shop in the main lobby that is a life saver. The free valet service rocks and is open until 6 pm, which I highly recommend using, especially when visiting a patient or if you’re there for an appointment with a provider. They always have something for the kids to do, whether they are there for admission, an appointment or visiting a sibling. I also recommend walking around and checking out the art if you have time. There’s even a pharmacy on site if you need to fill a prescription, which is nice. Does anyone want to go to a hospital? No. But if you’ve gotta go, this one is excellent.
I had the best experience when I was here a few years ago as a 14 year old! This place inspired me to pursue a career in nursing! I will forever be grateful to had been taken care of here!