Children's Hospital Colorado
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feedback about Children's Hospital Colorado
My daughter had surgery here and they were great! They doctors were very kind to her and to me and to the rest of the family! The food was great! She was so scared of the shots and tubes and stuff so they gave her a stress ball a little tablet to distract her and she was so happy! This is the best hospital I have ever taken my kids to! They are great and I definitely recommend it!
I used to think so highly of this hospital. Until they billed be over $15,000 for a surgery that didn’t happen. I’ve never heard of such ridiculousness. So not only was the condition which spurred the idea of surgery not corrected, I’m $2000 poorer (after insurance). I’ll be taking our services elsewhere in the future.
I called in several times to discuss how the charges had to be inflated somehow. I was told that if I didn’t start paying, it would go into collections. I asked if I could find a way to pay it in full that day, if they could reduce the charge. They said no. I’ve never heard of a place that would rather get a monthly payment for FIFTEEN months at the lowest possible amount than a payment in full minus a few hundred dollars, but go figure. A 15 month payment is what you’ll get!
We drove 7 hours to this hospital from another state hoping to find the care we needed. Unfortunately their charge nurse can’t do a simple blood draw without spilling half of my child’s blood on my wife’s leg and claim to say it was our fault she dropped it. Doctors are very knowledgeable but nurses don’t have a clue in what they are doing. After this stay we will never return.
After posting my initial review below and receiving a response, I contacted their finance department only to know that it is a general review response and nothing could be done. Please stop giving this impression that you really take these reviews seriously and want to do something to make it better.
My initial review:
The service they provide is absolutely wonderful and so impressed I setup a monthly donation for 5 years now. This was the first time we went in without insurance. A simple visit to cardiology department where a regular ECG was performed. We ended up paying $438.00 for that 15 minute visit after discounts. A complete rip off. President Trump or some federal/state department should look into this to make it affordable for lower middle class. Looking at their fee structure my donations are going somewhere else.
This hospital LITERALLY saved my son’s life and ensured he reached a full recovery! They were there for him every step of the way and conducted more than adequate follow up. I can’t find the words to express my gratitude because they don’t exist! All I can say is that I hope to work here one day, in order to contribute their MAGIC!