Children's Hospital Nmc

Address

111 MICHIGAN AVE, NW, WASHINGTON, DC 20010 USA

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Phone

(202) 476-5000
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111 MICHIGAN AVE, NW, WASHINGTON, DC 20010 USA

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Consumer feedback about Children's Hospital Nmc

Ali Jian
Ali Jian

5 out of 5 stars

posted 2 months ago

My daughter had a small cyst successfully removed by Dr. Albert Oh when she was 7months during an outpatient procedure. Naturally, my wife and I were beyond nervous. The doctors and staff did an amazing job caring for my baby (and to ease worried parents).

One month later you barely notice a scar and our daughter was back to her spunky self on the same day.

christina anotchi
christina anotchi

5 out of 5 stars

posted 2 months ago

Blown away by the service here! My daughter was 1 at the time and had a boil on her private area. Later diagnosed with cellulitis. The care when she had to get her IV to being admitted into the hospital was amazing!! all the nurses and doctors who tended to her were amazing and knowledgeable. I can see why you guys are one of the top 5 in the nation! Keep up the good work!

Linda Vallance
Linda Vallance

1 out of 5 stars

posted 1 week ago

My 5 month old daughter at the time was admitted to children’s hospital on December 27 for unusual movements. They ran all sorts of test on her. They gave her some medicine which after a few days stopped the movements. The stay here at that time was great, nurses and doctors were very helpful. On January 2 , she got discharged and I was told that one of the test they had completed came back and it was normal but I had to follow up at genetic clinic in a month. When I go they said that it was not normal and additional testing needed to be completed. Since then my daughter has not gain any weight. Her pediatrician send me back to children’s on February 8 to get admitted. I live 1:30 away with traffic can be 2 hrs. Because it was a Friday the said to come back on Monday to get admitted then because all the specialist she needed to see for example nutrition was not there on the weekends. I got called on February 11 around 12pm that a bed was available. I arrived at children’s at 3:30. Made it to the room around 4pm. I didn’t see any specialist on Monday the 8th. The only thing that was done was blood work. It is Wednesday February 13 4:16 am and the only specialist that we’ve seen was the speech specialist at 10 am on Tuesday feb 12. And when the doctors came in at 4 pm and another group at 5 pm nothing had been communicated with the speech specialist they came in telling me they were having that specialist come in when I told them that they had came by already they asked ME what they said. In top of everything else the nutrition specialist has yet to come in which was one of the reason I was to return on Monday from when we got discharged on Friday.

Rebeca Santiago

Fatima Bonilla
Fatima Bonilla

3 out of 5 stars

posted 3 weeks ago

My daughter not so long ago had a virus & was in PICU for about a week & a half she was admitted 12/28 before that I was going in & out the ER since the 12/25 because I knew something was wrong with her, every time I went they would say she is okay & gave her steroids & said if she has so & so symptoms to come back, so she did ! I took her back & all they said was the same thing... if she has those symptoms to go back. Some nurses in the ER are so lazy do everything like if their forced too they see you struggling & don’t help . After my 3rd visit to children’s ER for the week I decided to take my daughter to holy cross ER until finally she got treated there! & got transferred to children’s. Everyone in PICU we’re so nice don’t have nothing to say about them my but ER really has to get it together because they act as if they don’t care about their patients !!

Tracey T
Tracey T

1 out of 5 stars

posted 4 weeks ago

This rating is in relation to billing at Children's National. They are literally criminals. After sending money to pay bills I was told I still owed. All year long, no matter how many times I paid, they kept saying I owed more. Found out they were putting my money into a hospital account and a physicians account under my name instead of putting it towards my bills. I started getting calls from collection agencies and finally after hours on the phone with Children's billing found out what they were doing. Also found out that they had another $100 in one of those accounts from a co-pay I made 4 years prior just sitting there. I asked why (if they had all that money in an account under my name) they didn't use that money to pay my bills - they said because I didn't tell them to. How would I do that if I didn't know these accounts existed?? And why make these accounts to begin with?? Oh and they charged everything out of network when it was supposed to be in network because they sent the doctor's name incorrectly to my insurance company. ASK IF THEY HAVE A HOSPITAL OR PHYSICIANS ACCOUNT under your name before doing anything else and you'll see how they are stealing your money and keeping it under an account without telling you anything about it. Despicable.

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