Children's Hospital Nmc
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111 MICHIGAN AVE, NW, WASHINGTON, DC 20010 USA

Address

111 MICHIGAN AVE, NW, WASHINGTON, DC 20010 USA

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Phone

(202) 476-5000

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Consumer feedback about Children's Hospital Nmc

Leslie Forte
Leslie Forte

5 out of 5 stars

posted 3 months ago

We were so fortunate to have an amazing experience with this place. Everyone we encountered was so warm, caring and friendly, especially to our scared 5 year old girl. The doctors (particularly Dr. Krill!) put her at ease when she had to go for some extensive testing for her bladder issues. They go above and beyond every time we come and I so appreciate how communicative they are with us every step of the way. We feel blessed to live so close to such a world class operation!

Hamid Joshan, MBA
Hamid Joshan, MBA

1 out of 5 stars

posted 2 months ago

The hospital and its service are great; however, they have the most unprofessional and worst billing department. For two consecutive visits of my daughter they created two patient accounts and could not locate/reconcile a simple payment that I paid on time in more than four months! It made us so frustrated that how come in this modern technology century a standard hospital in the heart of D.C. has such inexperienced and horrible billing department.

Suggestion to customers: make sure you check with their billing section and front desk in advance by getting a copy of your child’s info, verify it yourself prior to any service, as they will give you hard time later by their unprofessional communication for something that is not entirely your fault. I wish I could give them less than one star!

I hope anyone from their higher management would be able to read this review and I would be more than happy to discuss with them in details.

Jenny Illetschko
Jenny Illetschko

5 out of 5 stars

posted 2 months ago

My daughter was treated here for cancer. Although it's very easy to get lost here the staff helped a lot to get you where you need to go. There were days when I couldn't get there so the doctors called for updates and even included me in their rounds. They also informed me when my ex husband was trying to make decisions behind my back. They took both of our inputs into account.

Mina Larson
Mina Larson

5 out of 5 stars

posted 3 months ago

We had a very positive hospital stay at Children’s National with my special needs teenage son. The surgery went very well and the surgery staff and Child Life staff were wonderful and very attentive to my son, who was very scared. The hospital staff, to include his nurses, were also very caring and helpful during our entire stay. We were on the fifth floor and I felt that the hospital room, cleanliness, and services for parents were excellent. I would like to especially thank Morgan, Erica, Maria and Lindz for taking good care of my son. My only complaint was that the cafeteria food was very limited on weekends.

Johnna Story
Johnna Story

5 out of 5 stars

posted 3 months ago

My daughter was admitted overnight for migraines and we could not have gotten better care. The nurse who set up our room took as good care of us parents as she did my daughter. Every step of the way - from walking in the ER to getting discharged the next day - we encountered kindness, caring and incredible knowledge. Everyone was incredibly professional and I felt like we couldn't have gotten better treatment elsewhere. Thanks Children's for an amazing experience in what was a scary time for my family.