Chino Valley Medical Center
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Address

5451 WALNUT AVE, CHINO, CA 91710 USA

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Phone

(909) 627-6111

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Chino Valley Medical Center ?

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Consumer feedback about Chino Valley Medical Center

Chino Valley Medical Center
Reviewed from Google

2.9 out of 5 stars

A Google User
A Google User

5 out of 5 stars

posted 3 weeks ago

Best hospital I’ve been to. They took me in less than 10 mins. I was in pain so I’m glad they took care of me. This is my genuine review I am truly grateful for all the staffs that took care of me.

A Google User
A Google User

1 out of 5 stars

posted 2 weeks ago

Nurses are really friendly. Can't say the same about the doctors. They are so rude. Really unprofessional .

A Google User
A Google User

5 out of 5 stars

posted 5 months ago

Chino Valley Medical Center did a great job taking care of me in the ER. All staff was very caring and comforted me at my time of need. They handled my injury and pain right away. I am very happy with the treatment I received here.

A Google User
A Google User

2 out of 5 stars

posted 10 months ago

We have been to your ER 3 times this year twice my husband has been admitted to your hospital. We can't tell you how awesome your staff has been. ER staff is caring, professional and educated. Today I needed to pick up my husband's records from a recent visit to the ER just as I have done after every visit to your hospital. Unfortunately it was not a pleasant visit to Medical Records today. I have to mention your employee Michelle in Medical Records was extremely confused about the information needed to release the records. It started with I did not have my husband's ID came back with it and the completed form, she took the form, 5 min later came back needed home address written on the form, 5 min later needed phone(there's no areas marked for this information and no reason for there to be), 5 min later said she noticed I filled out the form and my husband signed it!( as I have done 2 before) and she had to call my husband for approval then she came back with only his intake form. Michelle claimed those were only records she could find. I came home logged into your site (mentioned to me by another person in the lobby) and found the records Michelle should have been able to locate and print out for us. We find it shocking with all the amazing staff member you have that one as incompetent, unprofessional and unfriendly as Michelle would be in your Medical Records Dept. Obviously Michelle needs additional training and education to perform her job properly. We bragged to everyone how great your hospital is and we hope never to experience this kind of service in the future.

A Google User
A Google User

4 out of 5 stars

posted 6 months ago

We are no frequent ER visitors. Our 10.5-month-old daughter had high fever for over two days. 3rd day we decided to take her to CVMC ER as other urgent care either don't take temporary Medi-Cal or don't know what that is. We found CVMC on Google and were hesitated to go there as review seemed to be very bad. We finally took our chance as it is the closest to us. The facility looked clean with no long line. Admitting windows clerk Jessica were polite. I tried to tell her I need temporary Medi-Cal as my application is in process, she told me she couldn't discuss insurance with me at the counter but let's get our daughter to see the Doctor first and we'll figure it out. We were called in after a brief wait and the experience has been great. Everyone is nice and Doctor was being throuogh. He assigned different tests including x-ray to make sure she has no complication. Explained to us patiently as how to properly treat our daughter with high fever. Multiple nurses came to take samples and were nice. Near the end, the admitting clerk Jesscia came to me with all paper work ready to go. I screwed up the last form for temp medi-cal and she patiently gave me a new form to fill out with no attitude at all. Finally my temp medi-cal got approved and all tests and treatment and medicine were free to us. What a relieve as I was worrying about the bill with all those exams. Overall, good ER. If anything (knock on wood), I won't hesitate to go back there again.