Clarksburg Va Medical Center
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feedback about Clarksburg Va Medical Center
They are hard working and friendly people work there
2 stars is being nice. My dad has been here for ages and once his dr. Left for another position elsewhere his care went down hill as far as treatment in this facility. For ages he didn't have a set dr. And if he did he said he always just sees a nurse practitioner if they actually keep an appointment. They had him on medications he was taken off of by nurse practitioners after it was given an ok by a dr that didn't see him but just looked at a paper. He suffers PTSD constant nightmares that wake him in tears and hasn't seen his psychiatrists in over a year bc apt. Are scheduled and then canceled by the va with voice automated rescheduled as well as reg drs.apt. I've called in Thursday before last to get his prescriptions refilled bp medication etc diabetic test strips and only told we will call you back still no call so I'll be making a trip tomorrow for answers. It's infuriating really. And when he went outside of the va for treatment taking on costs he can't afford bc he didn't want to go back to a place that didn't give him the care he needs he had a lady pretty much yell at him and tell him he's not allowed! What happened to choices? I could go on but this is turning into a jumbled mess.
Past 10 years or so the medical treatment I have been given has improved a thousand times over, however, recently I tried to schedule a dental appointment. Told them I has 2 bad fillings, took a while to get an appointment but it was only for a cleaning and check up, they would decide what needed done after that. They called 6 hours before my appointment to cancel stating a staff member had to leave early. After I explained to the lady 4 times I needed an afternoon appointment, I was rescheduled for 4 months later for a cleaning. I have called Patient Rep and waiting to see how long it takes for her to contact me or if I have to show up at her office.
I have been to several VA facilities in several states and this one is not the most updated facility but it is probably one of the most efficiently run that I've been to. Appointments are quick and knowledgeable and the doctors actually check you out. If you have problems here then you probably have problems everywhere!
Wish I could give a zero star rating! The Doctors/staff are horrible!