Claxton-Hepburn Medical Center



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(315) 393-3600
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Consumer feedback about Claxton-Hepburn Medical Center

Rocket Vom Haus Juris
Rocket Vom Haus Juris

5 out of 5 stars

posted 4 months ago

The staff at Claxton Hepburn are kind and professional. Most importantly they are an excellent team of physicians and nurses!

Jerry Crossett
Jerry Crossett

5 out of 5 stars

posted 6 months ago

had surgery today,the nurses in ambulatory were the absolute best,very tentative to every detail that was meeded,dr herzog and josh caruso dod an excellent job ,dr herzog os an absolute awsome surgeon ,by far the best i have ever had, thank you to the or nurses you were great ,lori and jessica my care was off the chart,dr b and your team what great people you are thank you for the great care

Shari Kampnich
Shari Kampnich

1 out of 5 stars

posted 8 months ago

My grandmother was in the hospital for fluid building up in the lungs and we wanted a second opinion and that is when the nurse said she has to die sometime, I didn't know she was Jesus and knew the life expectancy for every person. If you are over 60 they write you off,

Ashley Swanson
Ashley Swanson

2 out of 5 stars

posted 11 months ago

Just went in to the ER because my wisdom tooth became infected. I knew I needed to get antibiotics for the infection so it didn’t spread any further, and I knew it was an infection because there was literally no other explanation.

The doctor I saw seemed like a nice enough guy, but he wouldn’t listen to me and just acted as if i was in there trying to get some kind of prescription (which I know is common in the burg, but Jesus I just wanted antibiotics) , Meanwhile the left side of my face is visibly swollen (when I say visibly I mean VISIBLY) and I was literally in tears from the pain.

He tried to tell me it was just my wisdom tooth erupting, which I knew wasn’t the case because I saw a dentist two years ago who confirmed that all my wisdom teeth already came through. I tried to tell him this but he ignored me. He wouldn’t let me speak, so I just kept saying “it’s infected” until he finally (reluctantly) agreed to give me antibiotics.

Im a bit shocked at the fact that this guy couldn’t tell that I had an infection, I feel like it was pretty obvious, maybe if he would have allowed me to talk he would have realized that there is no way it was a miraculous fifth wisdom tooth coming in. If I hadn’t demanded antibiotics I easily could have ended up with a blood infection, which can be deadly.

The only reason im giving two stars is because the wait time was short, and the doc did end up giving me antibiotics even though he apparently didn’t believe me.

Phil Trivilino
Phil Trivilino

5 out of 5 stars

posted 10 months ago

Great hospital with excellent care givers and staff.