Clay County Medical Center
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feedback about Clay County Medical Center
Went there in horrible pain from an infected tooth. Have a knot as big as a dime on it, so it's easily noticable. It's a weekend and the Christmas holidays so trying to get an appointment with my regular doctor at the VA in Topeka won't happen. First thing out of her mouth is that due to people abusing narcotics they can't give me anything for my pain. Told me in the snobbiest manner that she could give me a shot and that's all she could do. Lied to me about hospital policy and when I asked to see that policy was denied. This e.r is an absolute joke they must just hire anyone off the street wether they know anything or not.
Spoke with two practitioners that advised an ER visit to the nearest hospital, so I call ahead and to clay county medical. They agree that it would be best to come in. Waited for two hours in the ER, (the only patients in the ER waiting room) and then when I was finally able to speak with the APRN, she refused to do any testing and implied that I did not have a "real illness" by telling me that she just released four people with a "real illness." Meanwhile, I'm presenting with a rash, fatigue, nausea, and had a fever earlier in the day. This is all a couple days after finding and removing at least four ticks.
Your job is not to send patients to different hospitals if they don't show each and every textbook symptom or if you can't figure out what is wrong. Your job is to listen to your patients. We are coming to you for help. It makes me even more nauseous to realize that in my father's final hours he came to this very hospital and was treated exactly like this. The only difference was, he died. By the time he was flown to a competent medical center, it was too late. Extremely disappointed, Clay County Medical Center, extremely disappointed.
I been coming to the Clay County Medical Center for 17 plus years, we have always received great care in the ER or OB or in any part of the hospital. Its a great asset for this community!
I have brought my daughter in several times when she was having problems with her heart. I was always treated with respect and my daughter received excellent care!
Called to take a Mandatory DOT Drug test, got transferred in circles, spoke to 5 different people, even talked to several people twice, and was refused, because no one knew what was going on, or even wanted to help. Several of the people I spoke to were horribly rude. Glad I didn't call because I was sick or dying!