Clear Lake Regional Medical Center
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feedback about Clear Lake Regional Medical Center
I delivered my son at the hospital 3 months ago and wanted to wait to leave a review until the billing process was complete. All in all it was a great experience. My nurses were awesome and everything went smoothly. I did have an issue with my discharge taking forever. My son was released by the doctor and I wasn't released due to paperwork that the hospital staff needed to complete until 5 hours after him. Not the end of the world, but it definitely was inconvenient to be ready and packed up for that length of time without being able to leave. My only other complaint is how billing all worked out. I was told I was paid in full before I delivered, but I ended up with another $2,000 in charges over the next couple of months. I anticipated additional costs after insurance was billed, but I feel like the hospital should absolutely communicate that to people. Had this been my first go round the additional billing would have been a total shock and something I wasn't prepared for. But honestly it was a great hospital and I would absolutely want to deliver there again.
I gotta say, I came in tonight with severe ear pain and fever and headache. To see was hard due to my headache and eyes burning due to fever.
The Staff was very caring and made me feel so special. The doctor came in to see me fast. If I need to come to a Hospital Clear lake Regional his will be it.
This place deserves no stars... I brought my grandma here because she was feeling weak and all they did was put her an iv and we waited forever to hear anything and every time I ask a nurse a question she didn’t know what was going on. I wish they didn’t close Bay Area hospital so much more better than this!!!
The doctors were great but the nursing staff was a different story. My last night there was like a horror story and the longest night of my life because even tho the doctors said I could go home it was after 7 and she did not want to be saddled with the paperwork of the release. So to keep from inconveniencing herself she did not let me go siting she was afraid I wasn’t ready to be released yet, I was charged an additional day in the hospital and even though I reported this, no one addressed the expensive elephant in the room that was my bill for that extra night. The day nurse came back into the room the next day surprised that I was still there for an 8th day. She immediately processed me out of the hospital. This place was a nightmare!
Nurse lady with short hair little big built and wear glasses tell me i have to set in front while my mother in the back. Then thirdy minutes later she finally call my name to go back there with my mother. We left there same day from her appointment. I will not recommend nobody. I want to be there for my mother and I was very upset when this woman told me “grace family have to sit in front.” It was that lady in front are ER waiting room. It happened on November 20, 2018 at around 11:15am - 12pm. The lady was very rude and hateful. And I can’t see my mom. Go look at the schedule of date and time that’s all of my information and one thing is I DON’T KNOW HER NAME.