Clinch Valley Medical Center
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feedback about Clinch Valley Medical Center
The nursing staff on the 5th floor is the best. They were wonderful to my mother.
Always taken very good care of me and my family..be patient after all it is a hospital
I'm originally from NC and was recently visiting VA with my boyfriend. I was pregnant with twins and was at 38 weeks when I came in to deliver. I was 8 centimeters dilated so as women know I was 30 minutes away from pushing. I was given a lengthy sign in down stairs at the front desk and then I was sent directly to the delivery room. The room they put me in to deliver my two precious baby boys was ABSOLUTELY FILTHY! There was BLOOD on the overhead lamp lights they pulled from the ceiling from the women that gave birth there before me and the walls and floors were grungy and dirty. It was very plain and obvious. The doctor that delivered my sons was EXTREMELY rude to me and one nurse in particular was telling me to keep my voice down bc I would scare the other women and that I shouldn't scream or be loud in any way. I WAS DELIVERING TWO TWIN BOYS WITH NO EPIDURAL OR PAIN MEDICATIONS..... IT WAS EXCRUSIATING PAIN! Well my case was very severe and I had some personal issues going on which I wont get into but I ended up being in this hospital for 4 days and then released, my babies were not bc of their low weight. I was told that if I was breastfeeding then I could have a room to continue to be with my boys, feed them and considering I'm 500 miles away from home. Well being alone for 4 days and having nothing with me I left for a few short hours after discharged to shower and purchase some baby items that were much needed for their release from the hospital. I was kicked out after I returned bc I brought my close friend back to the room to stay the night with me. I was told a little after midnight I couldn't have anyone stay with me (We had been there for a few hours at this point). The head nurse said that this was already explained to me NO VISITORS SPEND THE NIGHT, I told her it was most certainly was not. She said there was a form in my chart that I signed explaining the no visitors staying the night. She went to get this form and came back with a blank one saying that no I in fact didn't have it signed and it wasn't gone over with me. She tried getting me to sign it right then and there and I said no bc it made me look like a blatantly disregarded the rules which was not the case so they could have let her stay since it was so late, I'm 500 miles away from home and she had traveled a great deal to accompany me, I had been there the whole time alone and most importantly it wasn't explained to me or gone over. Under my special circumstances they could have made an exception since they failed to inform me and my friend. They could have done a 1000 times better with my situation and they didn't. All in all it was a horrible and horrifying experience for me and I would never go back. I wouldn't recommend this hospital to anyone for any reason but especially to pregnant mothers. Oh and one last detail. My first son Mason was in a incubator for two weeks and they didn't rotate him or pick him up hardly ever and so he developed the worst flat spot on the back of his head I've ever seen. So bad in fact that his pediatrician is putting him in a helmet to straighten it out. Which will be very uncomfortable for him and it would be completely and entirely unnecessary if the nurses and doctors would have held him more and rotated him on his sides and back like they should have. He had no IVs so they have no excuses except for laziness and incompetence!!!!! I gave them 1 star and if