I was brought to here in a ambulance. The ER began working on me right away. The ER staff was wonderful. When I was moved to my room the nurses were great. I was in the hospital for 13 days and all the nurses, doctors and staff were wonderful.
I thought this was supposed to be a better hospital! My daughter was brought in by ambulance. I followed, and had to wait 2 1/2 hours before anyone told me anything, despite being told the nurse was going to come talk to me!
I was finally told by a guard that my daughter was on 72-hr hold, and she couldn't have visitors. I wanted to know if she was told that, & not thinking I was not coming back there by choice. He said she was told that when she first got there. He said they'd order food for her after the doctor cleared it. He said that as long as she was calm, she'd be allowed to call me, & I'd get a call within 30 mins- 1 hour.
The only thing that turned out to be true was that she called me in less than 30 minutes. The doctor called me & said she'd be released in 2 hours. When I picked her up, the nurse wasn't there to talk to me, as the doctor told me. My daughter told me she got crackers & peanut butter, and that I was going to be allowed to come visit her. She said she was told she was on 72-hour hold, but NOT told she wasn't allowed any visitors!
I just left this hospital to go to the Fresno one..I brought my fiance in at 5 in the morning for dizziness..they acted like they where very concerned for him, got his vitals asked about his symptoms..then we sat for 2 hours..the waiting room only had 2 other people..there was only 1 Dr working..Tracy was the nurse at the front desk and was very rude about everything. I got up to ask a few questions and she responded as if I was supposed to know the answers. She was very disrespectful and rude..I'm shocked that this hospital has best hospital 4 years in a row..it is now 7 o clock and we have only been here 20 min and have already seen a Dr ..in my opinion the Fresno hospital should get best hospital they are fast and efficient the dont miss anything
I recently had an outpatient procedure at this wonderful facility. I work at a hospital in a totally different town and I am kind of biased toward my own place of employment. This place exceeded my expectations, from the atmosphere to the employees. The only downside was the time frame but this is always a changing factor as emergency surgeries and elective procedures vary day to day.
WARNING DO NOT GO HERE!!!! They wouldn't get a Star if I didn't have to, the wait to be seen was 6 hours, it is clear they are terribly understaffed and cant keep good nurses,. They are letting go of all the well trained Travel nurses in the ER and this hospital is staffed by mostly new graduates, who have very little experience. and people have not walked out of here, when they should have if you get my drift.....you are better off taking your family to Fresno...