Coffeyville Regional Medical Center

The billing department is one of the best. The staff throughout each department is professional, polite, and helpful. If I have a question, they have always been able to answer/solve the problem immediately.

Inform the administration if you have a problem before rating the hospital as poor. The administration works hard to solve problems and provide excellent service for the community. If the administration doesn’t know about the problem they can’t fix the problem.

This is the worst place around when it comes to billing. They do not have a clue what is going on from one department to the other. Every time that we have a bill it is screwed up, we even had someone else's bill sent to us and had it down as ours. It took forever to get it cleared up because the people in billing don't know what's going on. The nurses and doctors are great but if the paperwork is always screwed up why go.

Such an unprofessional hospital, literally cares more about money then helping a patient. Made my sister do 6 CT scans on her kidney and never helped at all. All they could do is give antibiotics, can’t even do an IV. Wouldn’t recommend this hospital for nothing. This hospital should be shut down or hire all new staff who are more competent. If you can’t figure something out and it’s been over 2 months don’t continue to do stuff just to rack up bills knowing good and well that you can’t help, send patient to a hospital that knows what they’re doing. Peoples lives are in your hands..... I would NEVER TRUST THIS Hospital.

I would literally die before I'll ever go back there. First off, they're Baby snatchers. Second off, when my first son was a month old he couldnt eat. Dr. Geeta new what he had as soon as she looked at him, before i new something was very wrong. It took CRMC 2 weeks to figure out what was wrong with him and one night almost cut the end of his finger off changing his iv he lost the fingernail. Then shipped him off to a better hospital which they should've done 2 weeks earlier. He weighed less than 5 pounds when he finally got to Wichita, and he almost died during surgery cus of how long Crmc took diagnosis and transfer him.

Good staff answered my questions when I called