Columbia St Marys Hospital Ozaukee
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We just had a baby in the birthing center and there's a nurse there her name is Sarah she is hands down the best nurse ever. Very helpful with everything but no doubt the best nurse thank you so much Sarah for everything.
I came in by ambulance because I cold not drive myself I was in severe pain. My pain actually began to fade on its own, not long after I arrived. I got an ultrasound from a wonderful tech named Jamie. She was very reassuring and spoke very calming to me. There were a lot of gallstones in my gallbladder which was why I was in so much pain. The nurses were very short with me not seeming to care at all. A while after being in the ER I told my nurse my pain was going away so I didn’t want any pain medication anymore. A little while later the charge nurse came in yelling at me telling me I needed to go because they needed my bed because they were full. This was how I was discharged. I didn’t get any time to gather a ride or anything. When I came in by ambulance I didn’t even have any cloths on and I had my 3 month old child with me as well. I tried to ask the nurse to calm down and just give me a few minutes to gather myself and to get some help getting home. Although I had told my nurse my pain was going away and I didn’t need the pain medication anymore, I still was feeling sickly and very weak and the charge nurse Kati was very inconsiderate, rude, insensitive and hurtful. The way the charge nurse was yelling at me made me cry and I felt so little. I felt so scared and very unimportant. I also work at a hospital in Grafton and I have never seen any of my coworkers treat another human so cold. No matter how “full” we are we don’t just push people out like that.
After reading some of the reviews, I was a little nervous about going to CSM. But I was very happy with my out patient experience. From the valet parking attendant, the information desk staff, the registration staff, all the nursing staff, physical therapist and the surgical team everyone was friendly and knowledgeable. My caregivers were concerned for my comfort. My surgery was later in the day and I did not feel like anyone was trying to rush me out.
Thank you to all the staff that cared for me. Great job.
The 4 stars is due to a pre registration call from a not as friendly staff.
ER has little mercy for patients in pain, or prompt admittance. Long stays with no care. Going to have to find a new Urologist because I can't tolerate being in this place. The only thing they are good and promt at, is demanding your co-pays. If you think this ER is good, you havent been to Froedtert West Bend. NEVER AGAIN. No need to respond with your cut and paste call us response, I won't be calling.
I've had 5 surgeries here and the staff was wonderful.