Community Hospital South
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feedback about Community Hospital South
My mom was admitted into the hospital after my father took her in for extreme abdominal pain two days ago. They ran tests, did two ct scans, two x rays, a little blood work, and gave her a couple of shots of morphine (which didn’t help ease her pain). There was no drip set up or fluids given even though when asked her to give a urine sample she couldn’t even do that. What did they do?? For the majority of her time there they left her and my father alone. They’re seniors. Not only was she released with nothing more than news of a “diverticulitis flare up” diagnosis but she was made to feel like a junkie. Yep, they made my 73 year old mother feel like she was making the whole thing up to get morphine! She was no better off last night but because she was made to feel worthless she refused to go back to the hospital. The whole ER staff needs to remember why they went into medicine in the first place. Because clearly, they’re bedside manner and empathy have gone!
Update; after my mother’s experience at Community we instructed my father to take my mom to St Francis if he deemed it necessarily. Sunday was another very bad day/night so he did so. She’s been admitted and they’ve found that she has an infection in her intestines and are clearing that up and then scheduling her for surgery to remove part of it. The people in the ER at Community not only offered her below standard of care but were incompetent as well.
I was admitted for sepsis in this hospital 4 years ago. Symptoms had me concerned today so I went back. I hear so much about how people are misdiagnosed and dismissed causing major health issues later from sepsis. The doctor's did not dismiss me. While all my tests came out negative, they ran them. They took blood cultures to be safe so if it is mild they can start treating me asap.
They make me feel like they actually care about taking care of me.
It’s pretty sad when you come in, in pain only to be treated as a drug seeking junkie. Staff was extremely rude and we won’t be coming here again my husband was in serious pain from his shoulder and not only did they do nothing for him but the nurse was patronizing and altogether disrespectful. I get that people come in seeking drugs but when someone is in actual pain for them to treat him that way was absolutely ridiculous.
Please understand the Star rating does not afford the opportunity to rate several levels of satisfaction. Doc and Surgeons is a 5 star. Billing is a 1 star or lower.
Two years 5 procedures, slash, surgeries!, I am getting there (health) personally.
Billing is insane regarding information or cooperation. I called three times for explanation's and assistance with who, what and where to pay. Each time Tanya said she would call me back for an appointment, "face to face" for a clarification and a resolution, nothing.
I want to pay this debt but "nothing".
Its no wonder the health care system is jacked up. Nobody seems to care.
Good luck to all in the future.
Update: after persistence and cooperation from billing. My Bride and I met with the Boss at Community. After compiling our data; we came to a solution that made everybody happy.
The medical professionals here at Community Hospital South have, in my admittedly non-professional opinion, done a superb job in caring for my 84yo mother, who has been suffering from acute pneumonia due to chronic emphysema and COPD. They've worked extremely hard to not only return my mother to the highest quality of life under very difficult circumstances, but also provided consistently top-notch attention to her needs and comfort while doing their utmost to treat her underlying pathologies. Dr. Krishna and the Pulmonary experts on staff are to be commended for their pursuit of excellence in the consistently high quality of geriatric patients -- a demographic that is all too often overlooked by many central Indiana medical facilities. Congratulations and sincere thanks.