Cooley Dickinson Hospital Inc,the

Address

30 LOCUST STREET, NORTHAMPTON, MA 1060 USA

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Phone

(413) 582-2000
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Emergency service available

30 LOCUST STREET, NORTHAMPTON, MA 1060 USA

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Consumer feedback about Cooley Dickinson Hospital Inc,the

Cooley Dickinson Hospital
Reviewed from Google

2.7 out of 5 stars

Kathie Kraft
Kathie Kraft

5 out of 5 stars

posted 2 months ago

Absolutely excellent care. I had
Dr. Lanier MD and he was wonderful. Very nice bedside manner and caring. The nurses and techs were very good at their job and very caring.
I have always liked Cooley Dickinson Hospital and ER.
Thank you for taking such great care of me. Kathie

Robert W Burkhart
Robert W Burkhart

5 out of 5 stars

posted 5 days ago

Staff is overall attentive to what I say and followup is excellent. Courteous, efficient service is what makes Cooley Dickinson stand out from other health care services I have experienced.

zach torrin
zach torrin

1 out of 5 stars

posted 1 month ago

I had a deep laceration on my thigh. I went in to have it looked at right after it happened. While I was checking in I started bleeding through my bandages. The guy sitting next to us put a towel on the floor under me and seemed annoyed. They then had me hop one legged and bleeding down the hallway to an exam room. The guy who had put the towel down ended up being a physician's assistant named Reid Motha and he came in to take care of me. He would barely look at or talk to my wife and I. We tried to engage him and talk to him, and tried to joke around since we were feeling relieved it wasn't as bad as we had feared. All he would say is that his shift was almost over and he was looking forward to going home. He quickly sewed my leg up and told us a nurse would be in to clean me up. The nurse never came, so he came back, wiped me down and told me I was good to go. I had extreme pain for the following week and a hard swelling under the wound and could not walk well. There were no signs of infection, but it did not seem right. I went to urgent care to have the sutures removed. They looked at it and said it had been closed improperly. As soon as they clipped the sutures the wound opened right back up. They said it should have been sewn up inside as well as outside, and that sewing it up only on the outside had created a pocket. I had to have a 'jelly hematoma' expressed, which was extremely unpleasant. Now I have to heal the wound while it is open, which is going to be a long, slow process. I wish the P.A. had been more focused on patient care rather than rushing through my treatment so he could go home. I would not choose to go to this ER again.

Lee Stew
Lee Stew

5 out of 5 stars

posted 4 months ago

Always great service here. We live 30 minutes away, but we still chose to have both our children here. The staff is always so kind and curtious. Everyone greets you with a smile, and the staff actually listens to you. The hospital is also super clean.

052970
052970

1 out of 5 stars

posted 6 months ago

Years ago, I went to Cooley Dickinson Hospital's emergency room, many times over several months clearly having multiple symptoms of being poisoned, from biological and chemical exposures, and they did nothing to determine what had happen to me. Treated me like a psychiatric patient or criminal from beginning to end. Refused to offer care. The symptoms, came on suddenly, acute exposure was so obvious and they refused to take me seriously. I now, years later, have damage to my whole body. Multi-system and multi-organ complications from being left with no treatment. I live compromised with the effects of a lack of treatment for what was clearly an acute poisoning. I am now so reactive to my environment that even low levels of exposure to everyday substances and compounds makes me continuously ill. I will never forget or forgive Cooley Dickinson Hospital for hurting me. Reckless and careless. I do not recommend going there for medical care.

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