Cooper University Hospital

Address

1 COOPER PLAZA, CAMDEN, NJ 8103 USA

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Phone

(856) 342-2000
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1 COOPER PLAZA, CAMDEN, NJ 8103 USA

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Consumer feedback about Cooper University Hospital

Lola Sage
Lola Sage

1 out of 5 stars

posted 1 month ago

I wish I could give 0 stars. Worst hospital EVER. I had my son here. He was an extremely large baby & they refused to give me a C-section, but after my extremely long & excruciating labor, that I needed a blood transfusion and they could not get my son out, said I’m sorry we should have done a C-section... and then after the long night I had, the nurses started harassing me saying my son “was crying forever” and “I need to take responsibility for my child” when I JUST went through an extremely rough labor and could not even get up. Eight months later, my son is perfect, happy & doing AMAZING. But I am receiving a $30,000 bill because they put the wrong last name for my sons insurance. I was never asked if his name was going to be mine or his dads until I signed the birth certificate on the LAST day. So until the last day the ASSUMED I was using MY last name (but his dad never left me the whole time) so I called to explain this & they are trying to tell me I have to pay the bill for THEIR mistake.... they were also very rude to me & treated me like garbage. I have had countless bad experiences with this hospital, some I legally cannot mention. But one positive thing I can mention, the one and ONLY woman that helped me 100% was Doctor Nussbaum. She was AMAZING. I am extremely grateful for this woman. Thank you so much and I appreciate you. But please if you know what’s good for you DO NOT go to cooper. Also, whether you’re a patient or not you have to pay $10 A DAY for the parking garage. So if you there a month.... GOOD LUCK. Worst hospital ever.

Jamilette Mendez
Jamilette Mendez

1 out of 5 stars

posted 1 week ago

After I explained to them I didn't want something done a certain way because I was scared of the pain. They did it anyway. Giving me anxiety medication to calm me down like it would work for the pain I felt. I'm so upset

Jenni Dye
Jenni Dye

5 out of 5 stars

posted 2 months ago

I came to cooper for a cardiac study a few days ago, I must say I left feeling truly joyful and grateful for their staff. I give their full staff I saw that day 100 stars and Thank you all so much for the compassion in care I recieved. The staff from the front welcome desk through to my final escort out were very kind, caring, attentive, compassionate, happy, & hands down 1 of the best hospital visits I have ever had! Im so very grateful and blessed that the staff worked so well with me to heal my needs. THANKS AGAIN TRULY ANGELS! The cardiac care team was AMAZING 💚 Keep up the great work!

Krissy Connelly
Krissy Connelly

5 out of 5 stars

posted 1 month ago

They're probably the best hospital in South Jersey. Unfortunately had to go there couple times for different reasons but the overall experience wasn't too bad.

Donna Skaggs
Donna Skaggs

5 out of 5 stars

posted 5 months ago

A family member had a serious fall & was sent directly to Cooper. The Dr’s, Nurses & Techs were very kind in the ER & took excellent care of him. When he was transferred upstairs every one was equally kind.
The next day the Dr’s & surgeons were patient & kind.
The hospital is clean & bright. The room was beautiful & big. It felt less like a hospital room & more like a bedroom which put him at ease. Whenever he had to hit the call button they were in his room in less than 5 minutes.
The registrars, security staff & cafeteria staff were all pleasant & helpful.
We’re so pleased with his treatment. There’s another closer hospital, but I’d gladly travel a little farther to come to Cooper