Cooper University Hospital
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feedback about Cooper University Hospital
I grow up with Cooper and it’s very easy to get there but I have so much time waiting, that I can write this bad comment about them. Lord mercy cooper take forever to give a piece of paper so you can go home. Waiting it’s something that you do so much in here.
I’ve heard good things about Cooper’s emergency department. I drove the extra 10 minutes from the emergency department near my house to Cooper to give my mom (the patient) the best possible care. Got here 3.5 hours ago and still waiting. Even after all the wait, they moved my mom from a wheelchair to a hospital bed in the middle of the hallway. The doctor has met with her once in the past 3 hours (for a 2 min convo). I expected more from Cooper. Service could be A LOT better.
Came in through the ER, was check by the guard and was okay three hours past ( waiting on doctor) and I needed to go out and put money in the meter, came back in was check by same gaurd, and walk past the other guard that was sitting there from earlier now all of sudden u want to check my bag as well when the other guard already did it, which would of been fine I just don't like the inconsistency of doing your job!!! Also I was never given a visitor pass when I got here this is something that should of been handed to me not three hours later when everyone decided to do there jobs!!!
Horrible hospital, the experience has been something I wouldn't wish on my worst enemy.
If you care about your loved ones I wouldn't take them to this hospital.
And before I receive a email or call from Cooper Customer outreach. I hope they would think about why I would take the time to write a review like this before you ask "how can we help" and "I'm sorry for what you experienced"
You're primary job is patient care and to that regard.... you have failed.
The worst experience I’ve ever had the Dr was rude to my wife the both the male and female nurses was absolutely awful had me waiting from 11:00pm till 4:30am I had to leave without even knowing what was wrong with myself because I had to be to work the nurse told me if it was anything concerning the Dr would call me.... like what no papers nothing smh I guess they treat everybody like they on drugs there !!!!!! I’ll never go back !