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feedback about Copley Hospital
The emergency room doctors were through, diligent and caring. Once admitted I had wonderful care. Very professional staff who responded almost immediately whenever I needed anything. I truly felt like I was an important patient. Can't say enough good things about them.
I have never had a positive experience at Copley. I've unfortunately had to go in atleast 5 times in the last few months, only because there are no other hospitals around. I waited in line today for some bloodwork for almost an hour just to be told that they would not draw it today. Would not recommend to anyone else.
I went to Copley after a ski accident ...... it was the only place around. I am there for a total of 15 mins, they give me an xray for my knee to ensure it wasn't broken (which I already knew it wasn't, it was obviously a ligament issue ). It was not broken they then wrapped my leg and gave me crutches and told me to get motrin and tylenol for the pain and to follow up with a dr. Turns out I had completely torn my ACL and had a high degree sprain of my lcl. They never gave me a prescription for pain medication or a prescription for an MRI. My bill for my visit was $750, which is outrageous since they didnt di anything for me. I had to still go to another dr get pain pill and an MRI prescription. They are in a ski town and should do a better job at treating ski patients and not focus on jacking up the patients bill. Absolutely horrible.
Avoid at all costs. They will not run proper tests and will do their best to get you and in and out as quickly as possible. If there is something seriously wrong, do your best to get to UVM, particularly if you are giving birth as there is no NICU in case of complications.
Great ER staff and doctors. While this is not where you plan on spending your vacation, we had a mishap and ended up in the ER for several hours. The staff was polite, helpful, and informative. The doctor was on top of treatment, explained the care options, and spent time with us to understand what was happening and what the plan was.