Copley Hospital

I was so happy to have wonderful nurses take care of this past weekend. They were extremely helpful and attentive. Thank you, Angela, Laura, Cynthia, Sam, Haley, Amy, Amy from respiratory and Stephanie in emergency. You ladies are the best. Again, Thank you! I bet they won't realize i actually remembered their names. You ladies rock.

I will start off by saying I spent 36 hours in labor and delivery and the labor and delivery staff is WONDERFUL hence the fact that it is not a 1 Star. However, after I was released I was told to come back if symptoms got worse. They did. So I came back. Unfortunately, I was taken to the ER this time. My nurse Anna was rude and judgmental, basically telling me that she was also pregnant and had worse pain than me and to suck it up. I felt complete judgment from her. I asked for ice chips and a heat pack (i am suffering extreme kidney pain and dehydration from throwing up) and she VERY reluctantly got me ice and never got me a heat pack. After seeing the doctor and not getting any concise answer other than “they don’t know why my kidney had swollen more since the day before” I was asked if I was ready to leave and i told them I was not comfortable leaving yet because last time I left before the pain meds/fluid IV wore off the pain got unbearable and I was throwing up and unable to keep fluid down on my own. Then a nurse comes in with papers and tells me to get dressed and leave because they were discharging me?! They also never checked to see if my baby was alright and I am 33 weeks pregnant! Awful emergency room staff. Maybe you should have the lovely nurses in labor and delivery teach them some bedside manner.

My 4 year old broke his arm yesterday. It was a very nasty break. The staff in the ER were amazing. He was taken straight back, x-rayed within 5 minutes of being in the room. His nurse Jenny took really good care of him. The Dr, PA, tech and everyone who came in the room were all on point. I’m so grateful for the care he received!

Had both our daughters here. Beyond fantastic attention by every...single...employee. Every one. Doctors are fantastic and the nurses are absolute superhero’s. Bless them all.

I am beyond disappointed in the care and process that Rush Copley has in place for behavioral health issues. Though we had a good social worker, Jackie, the daytime staff was extremely uncaring and unhelpful. My loved one ended up in a behavioral unit that was atrocious at best because of the actions taken by the ER staff. I firmly believe that because of the actions and treatment of the ER staff my loved one will not admit when they need help the next time. I do not recommend that you go to this hospital.