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feedback about Copley Hospital
Excellent care every step of my total knee replacement. Staff are positive, kind, compassionate. Wonderfully knowledgeable and skilled. Good education and communication. Very pleasant experience for me. Thank you to all who cared for me. Grateful for the wonderful care.
Surgery runs like clockwork. Everyone is competent and compassionate. All Certified Registered Nurse Anesthetists (CRNAs) for anesthesia and they are extremely professional and knowledgeable. Small town friendliness with big city technology and competency.
To this point, my personal experience has been wonderful. I had meniscus surgery and most all the staff was very delightful. I felt well cared for and Dr. Aros was good to me. Dr Aros took the time to answer my questions and made me feel comfortable - not rushed. It was hard getting in to the office at first, but once resolved, we moved forward and I am grateful for the overall care.
Dr. Gagnon and every single one of ththe emergency room staff and X-ray staff were professional, caring and medically excellent.
1. I visited the E.R in 2015 late at night. They were unable to ultrasound my Gall bladder because they didnt have anyone. So I paid the E.R. co pay Wound up going to another DR. and found out that my Gall bladder needed to come out...2018 I had a procedure there, and I have been making small payments on my bill because that is all I can do right now. So they turned me into collections. I was told today that they sent me to collections because I didn't set it up w. them. Well I tried, but they want 50.00 a mo for each bill and I cant do that. They refused to set up my payment plant because I wanted to pay less than $50 a month...So I sent in check payments ..At least I am trying to pay off the two bills...I will pay these billss off and I will NEVER visit this hospital ever again. I've always been able to make affordable payments to other dr's and hospitals..Never heard of such a thing! Thanks copley for turning me into collections..I will not recommend your hospital to anyone.