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feedback about Corpus Christi Medical Center,the
My significant other came to the ER because he was having slurred speech, lightheaded, headache, slight numbness, weakness. Some symptoms of a stroke or TIA. I drove from out of town (3 hour drive) and when I arrived they had not done a CT scan. The nurse was busy with another patient and I understand so I asked the charge nurse for information. Upon asking the charge nurse what was going on she could not tell me. She then checked the computer and said we were waiting for blood results and the CT. However, the CT was never done. The emergency room was busy which I understand but it took 3 hours for it get done. The CT was only done because I went to talk to the charge nurse. It's been 5 hours and I'm currently waiting on the results; I have not been updated. Waiting is an expectation, as it is an emergency room. I understand they are trying to prioritize between patients who are more critical but three hours to do CT scan is unacceptable. He still had the C-collar for THREE hours. The worst part of this was the charge nurse and the doctor and some other person that works there were talking about my significant other and they were laughing at him at the nursing station. When they noticed I was looking they tried to play it off. I've never felt so disrespected. This unprofessional conduct is what disappoints me the most. Because despite trying my best to understand that they are busy and that my significant other is not receiving quality care. I still have to witness health care "professionals" laugh at him in his most vulnerable moment. I would most definitely NOT recommend this hospital. (The only reason I put one star is because it wouldn't allow me to post if no star is pressed. I give it a zero).
My fiancee and I have had one child here and plan to have another. The first room was a bit dirty asked for it to be cleaned and they quickly took care of it. One nurse was a bit of a pain but again with just a request the issue was dealt with. My fiancee was in active labor for over 24 hours and her doctor was very understanding and let her decide herself what to do only giving her advice along the way. Dr Rodriguez ended up performing a csection and I can say I was impressed with how steady and professionally he performed
This place should NOT be a Level 1 Trauma Center. I arrived at 0330. Seen immediately as I had internal bleeding and was hemorrhaging. Saw one doctor for less than 3 minutes. He never touched me. However he did order tests and bloodwork. The ER nurse blew two veins trying to set up the IV. I was covered in blood. She did nothing. Nothing to the point where she left my blood draws on the counter until they were unusable and they had to redraw 6 vials. And she DID take a bloody bed pan, after I asked her to collect the sample, into a public restroom and wash it. No sample. Sat in that same room for 14 hours. No communication. No food or water. Finally moved upstairs where the quality of care increased tenfold. Would NOT recommend Corpus Christi Medical Center Bay Area.
I went for a Stress Test and ended up completely STRESSED!!!
I arrived early as they requested and was hooked up to the stress machine, all good. Then I sat there for 35 minutes, in a cold room with no shirt, before deciding enough was enough. I think it was Dr Win or something similar. Doctors need to have a little respect for people's time. I was on time and coffee free and starving hungry as they require and then the Doctor can't be bothered to come see me. I'm mad as Hell and will be looking for a new facility. We have choices for healthcare and it's about time you medical staff realized that.
Today’s hospital receptionist was unapologetically rude. I simply asked to be transferred to a particular Dr’s office and she initially refused because she Would be dialing the same number I was having trouble reaching. She reluctantly transferred me and I got through to the office with no problem. It was impossible for her to comprehend that outside phone calls would be different from internal places calls. I wasn’t asking her to do more than her job and she acted more than unprofessional. Very poor customer service.