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feedback about Corpus Christi Medical Center,the
They saved my life!!! I was really sick with pneumonia. They told my mom I might not make it. I was in ICU on a ventilator for 3 months. Had to do physical therapy to learn to walk again. EVERY time my family has been there EVERY staff member has been professional, polite, and caring. The wait time is reasonable. Great quality care! Thank you!!!
I was pleased with the nursing staff both day and night as I was being seen during their nursing shift change, as well as the attending physician who was very kind. However I spend over 15 minutes trying to sign in due to the receptionist, I believe her name was Emily, constantly trying to tell me that I was better off being seen at another facility due to the ER's current traffic and her obvious need to do other tasks such as selling her baked goods (which she bragged was her side job and bragged that it was tax free income), at which point she even tried to sell some to me. I explained I was a diabetic and had chest pain and she simply offered to scrape off the icing for an additional charge and to wait in the lobby to be seen. It wasn't until an actual nurse took the time to come call me back and apologize for the wait, at which time the receptionist , Emily, was eating at her desk and on watching something on her phone, occasionally answering the phone and directing the calls to someone else who seemed much busier than her. I highly suspect that her rude attitude stems from her obvious single marital status, career frustration, and probable dependency on a small animal at home, seeing as she lacks normal communication skills. Other than the receptionist's lack of professionalism, the nursing staff and physicians were very kind, caring, and took great care of me. I will return as long as reception is improved. my care after being called back was superb and was discharged in a timely manner with great nursing staff, very friendly. Reception just needs major improvement and her behavior seems inappropriate for an emergent facility
I came in thru the E.R. where I received excellent care. The staff was amazing. I was admitted for surgery and felt like the doctors and nurses and other staff went above and
beyond to make me feel very comfortable. Spent several days there and I think they are amazing!
They will lie to you Run up your bill and sell your account to credit bureaus without your acknowledgment meanwhile you pay them still for 6 months not knowing. I didn’t pay for 2 months after Harvey hit . We and so many around us had severe damages and this hospitals sent me a letter stating forgiveness for hurricane victims . Obviously it was a scam because even after I formally wrote them about needing forgiveness for a few months after Harvey they STILL damaged my credit and didn’t even tell me. It’s all about money not optimal care.
I had a relative in this hospital for several weeks in May. When my husband and I showed up to see my relative in ICU I was surprised and shocked by how dirty it was and the shortage of nurses there were. At that point we made sure someone was up there with my relative most all the time. We would constantly have to find the nurse to take care of my relative. One night the telemetry system between the patients areas and the nurses station was not working. You would think the nurses would be constantly monitoring the patients but they didn’t. If you have a major heart issue take the extra time and go to Houston or San Antonio. Do not use this facility. The quality of care is substandard.
This facility would benefit immensely if they hired more qualified nurses and more cleaning staff to keep the facility clean.
And I’m more than welcome for the hospital to know my name. Debra Christian