Crittenton Hospital Medical Center

Address

1101 W UNIVERSITY DRIVE, ROCHESTER, MI 48307 USA

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Phone

(248) 652-5000
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1101 W UNIVERSITY DRIVE, ROCHESTER, MI 48307 USA

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Consumer feedback about Crittenton Hospital Medical Center

t fa
t fa

1 out of 5 stars

posted 1 month ago

This night 10/13/18...12.30am. My 16 month old was kept for over 1 hour and the front desk was very insensitive to a very sick child. I work with Ascension and the values portrayed this night does not conform in any way to the values of ascension health. Very mean and inhumane services by the front desk and she even said the hospital ER doesn't have a wait time. If I could give half star. I would!. So I had to take him to Beaumont Ped emergency. it happened that my LO has Pneumonia with severe respiratory distress. Shame on that unprofessional front desk lady!!!.

Christopher Taylor
Christopher Taylor

1 out of 5 stars

posted 1 month ago

This was the worst visit my girlfriend and I experienced so we get to the hospital and had to wait 2 hours to see a doctor. A nice security guard offered us some food and we took it so we finally get back to the room and her doctor asked her about where did she get the food from he was more concerned about the food then her. So he took the food and she told him to just give it to me he totally ignored what she said which was disrespectful and rude. On top of that she was denied medicine which was totally wrong. This will definitely be the last time we go to crittenton I promise u that.

Ashley C
Ashley C

5 out of 5 stars

posted 1 month ago

I gave birth to my daughter here back in May. I just want to say that this hospital and the birthing center is AMAZING!!!! They are a smaller hospital which I really liked. I have had my son at Beaumont Hospital 2 years ago and it was a horrible experience. I felt like I was just a number there and I wasn't able to recover from birth. This hospital and the Nursing staff (and Doctors) were so friendly at Crittenton. Dr. Perry, Nurses, Anesthesiologist did a fantastic job with my C-Section. I don't think I can praise them enough. They put me at ease through the entire procedure. The staff really got to know my family and were so hospitable. They spent time listening to me and my needs. My daughter was in the nursery and the Nurses/Doctors in their took such good care of her. Side note: I know that they haven taken away the nurseries but they should bring them back. At Beaumont I had no nursery and was recovering from a C-Section and I felt like a Zombie taking care of my son (I don't think a sleep deprived person should handle newborns or the sleep deprived support person). At Crittenton my daughter was in the nursery and I felt amazing when I left that hospital. They did tell me that if my daughter wasn't in the nursery and I was sleep deprived that they would take her so I could rest which I thought was very nice (Beaumont said they wouldn't),. I think because this is a smaller hospital that the Nurses and Doctors are actually able to really tend to each patient and make them feel comfortable. Every time I went in the birthing center (preterm labor etc) I felt so at ease with the staff. I was actually able to recover my surgery and get some rest before being sent home. If I have another baby, I will be coming back here. Food was good too!

I do think the ER needs to be revamped (better staff).

Hazel Hutchins
Hazel Hutchins

2 out of 5 stars

posted 2 months ago

Today is 8/28/18. I have just sat here and read hundreds of reviews, and I will be sure to stay far away from this hospital after everything I've just read. This was very enlightening, and after all I've read, I wouldn't let my dog be seen here even if it was free of charge! It's quite sad, but 95% of the reviews talk about extremely poor individuals working in the ER.
Thank God for 'freedom of speech' for I'll make sure myself, nor my family will ever attend this institution.

Jayne Glaza
Jayne Glaza

5 out of 5 stars

posted 5 months ago

Unbelievable staff. From the minute I got here, an amazing nurse in the ER (her name began with R) went above and beyond to make me comfortable in my severe pain. She gave me constant updates. I was admitted for the first time in my life and Sarah the RN on 6th floor was on top of everything and took the time to explain each medication. The whole team here has been amazing and I am so thankful I came here!

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