Crittenton Hospital Medical Center

Address

1101 W UNIVERSITY DRIVE, ROCHESTER, MI 48307 USA

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Phone

(248) 652-5000
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Emergency service available

1101 W UNIVERSITY DRIVE, ROCHESTER, MI 48307 USA

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Consumer feedback about Crittenton Hospital Medical Center

Kaitlynn Murphy
Kaitlynn Murphy

1 out of 5 stars

posted 1 week ago

My nurse was condescending and rude. The doctor (Dr Smith) didn't even take the time to answer all my questions and he also didn't listen to me about what medication I can and cannot take. As a brain hemorrhage survivor, my options to medication are limited. I've been dealing with that for 13 years and I know what I can and can't have. But my doctor apparently doesn't care. They both walked out of my room over 30 minutes ago and never came back. I'm in pain, can't move and just wanna go home since they plan on doing nothing!

Only reason I will give One Star is because my xray tech (radiologist tech) was such a delight! Very sweet and patient with me while I was writhing in pain. She was amazing. She has medium-long dark hair, Jessica I believe her name was! She was amazing and the only good part of my morning here! Thank you Jessica.

Beth Schoof
Beth Schoof

3 out of 5 stars

posted 3 weeks ago

The day after a partial knee replacement the hospital called to see how I was doing. After telling them I was doing ok I asked about some pain I was having as well as when I could remove the ace bandage. She was unable to answer my questions and told me to call the doctor. The nurses in recovery were very attentive but again not able to answer questions and referred me to call the doctor. Which had he come to see me after the surgery maybe my questions could've been answered. I guess it is normal for the doctor to not see the patient after.

Rebeka Rada
Rebeka Rada

5 out of 5 stars

posted 3 weeks ago

Best service my husband has ever received in any hospital! He was in for pancreatitis and they treated him so well! The staff was incredibly nice, knowledgeable and extremely caring!

Hector Lopez
Hector Lopez

1 out of 5 stars

posted 1 month ago

I went to the ER for a fingernail that was hanging off and the customer service was absolutely horrendous.The man at the ER desk was rude beyond belief and I am absolutely shocked they would hire someone with such poor people skills.Not even Walmart customer service is this bad.When I asked him for his name he would not give it to me and proceeded to bad mouth me in front of other staff members. I was told by the security guard in the front that his name was Adam,but I heard the nurses call him Ron.I was unable to get his last name as the nurses refused to give it to me which I found unprofessional to say the least.. This gentleman has no business having a job dealing with patients in distraught as his social skills are non existent and he is embarrassingly rude.If you ever go to the ER he is the gentleman at the desk where you sign in,he is balding and has blondish brown hair and he appears to be in his late 30s/early 40s.I hate having to give a personal description of him but I have no other way of identifying him since his coworkers wouldn't give me his name.

Jellomuppets26
Jellomuppets26

5 out of 5 stars

posted 2 months ago

I just gave birth here to my son December 21st, 2018. Great experience all around. The nurses were very nice and helpful. I wanted a natural birth and they were very eager to do what they could to help with that. This meant inserting a hep lock rather than an IV, allowing me to roam the halls while in early labor and wait for my leaking water to break completely.
Anytime we called for someone they were always prompt. The setting is nice, rooms are good, and because it’s smaller you get what you need and aren’t left waiting around.
My last birth was horrific at Henry Ford Macomb and this was much much more what I envisioned for my birth thanks to the nurses and doctor. Would definitely go here again for birth and would recommend to anyone.

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