Custer Regional Hospital - Cah
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feedback about Custer Regional Hospital - Cah
While I cant point the finger at the whole Staff at Custer Regional for the actions of one department , I’ll give a decent star rating. Most of the staff in the Custer branch ore wonderful.
First, I would like to THANK the staff in the emergency room the night of November 30-December 1 who did all they could for my father and the courtesy you showed my family. You are true blessings.
On another note,
My father recently passed away in the facility. The billing department decided that they must need their money right away and called my grieving mother who JUST lost the love of her life and best friend a few days prior, to ask her when she was going to pay the bill for the hospital visit. Are you kidding me!? We get it, you want your money but how heartless and inconsiderate to call within a few DAYS. You could’ve at least waited until after the service OR sent a bill like any other facility! I am so incredibly disgusted and appalled by the lack of sensitivity and professionalism from this department. I think the family, ESPECIALLY my mother deserves an apology for the lack of common sense and compassion.
Dr. Falkenburg is wonderful! Got me fixed up right away!