Dale Medical Center

Don’t go to this hospital. Instead of getting a urine sample in a cup they want a urine sample by a catheter! I was told the ER doesn’t take any cup samples anymore! My relative was humiliated because she didn’t expect that. No smoking on the property, at all! Which also left my relative very aggitated.
New Day really helped my relative with her mental illness. The staff running New Day is amazing and very helpful!
New Vision is a waist of time. Find another alternative. Jenifer doing intake was amazing and very knowledgeable, she was able to answer any and all questions. She went above and beyond to get me in and situated and comfortable.
I discharged myself from the hospital! The nurses and staff looking after me for my 3 day stay were almost nonexistent. They allowed me to mix medicine that shouldn’t have been mixed and caused horrible side effects, that they ignored! You have to keep asking just to get something to drink. I even walked to the nurses station to be told my nurse would bring me a drink and never did. Two other time I needed something and I asked, I walked to the nurses station and my nurse even had her shoes off playing on her phone. The other time she was just chatting. I wanted 5 hours for medicine for heart burn but they said it was only 3!? Either way that’s ridiculous.
The nurse that followed up with me about my stay kept trying to speak over me on the phone and didn’t seem to care.
Do not recommend this hospital.. travel the extra 30 minutes! Your life may depend on it!

Terrible - unprofessional and disorganized. My primary Cary physician ordered chest x-ray and it took over a week to finally schedule due to repeated screw-up from the radiology department. I finally had to intervene and walk out before they spent the 60 seconds to do it. Then they sent the thing to an out of network doctor for analysis - plain stupid.

Same experience 3 weeks ago with a pulmonology function test. Mass confusion for scheduling but after 10 days we got that accomplished. Taken to what looked like my 12 yr olds bedroom and given a wood chair to sit in and blow thru their machine for testing. Room was cluttered, old desk and a lot of personal pictures pasted on the wall, Now I can't even get the results because they don't even have a Pulmonologist on staff ... waited over 2 weeks for this.

Do yourself a favor and drive the extra 20 minutes to Flowers in Dothan where they know what the heck they are doing!

Definitely not recommended and I will not go there again if I can help it.

WAITING in the ER over two hours and still not been seen. If it gets too busy for one doctor to handle then stand byes should be on call. Some people needs to be seen quick, fast and in a hurry. Most of the time they misdiagnose because of being understaffed and in a hurry. No wonder why a lot of people call it DEATH MEDICAL because you could die before you get seen!!!!

When I arrived there were 2 others in the waiting room. It took 2 and a half hours to get me in. Then I waited back there for a while. There is no real prioritization or organization of patients. Most of the nurses were really nice. The building itself needs cleaning and updating, really uncomfortable feel. Bathroom had little bugs all over the sink. The doctor was friendly butof course rushed because he was the only one there.

I can't give this hospital less than one star, because the nurses involved with my girlfriends care were amazing in fact they were the best part of our experience. However, the "care" of our "physician" Dr. Oliver Crawfors was at best gross malpractice. He didn't even spend more than 30seconds in the room with us to listen to what was going on when the emergency room literally had 1 other patient other than her and he immediately went to sit down and chat up the nurses afterwards. He was rude whenever I asked him questions about her care. Those issues are bad enough but to top it all off, he asked what she is allergic to (which happens to be acetaminophen) he walked out of the room as she tried to answer him, and then prescribed her with Tylenol#3 which has Acetaminophen in it. He blatantly disregarded her health, and if she and I weren't in the medical field ourselves we might not have caught that fact.