Dallas Regional Medical Center
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feedback about Dallas Regional Medical Center
This was my first time visiting this hospital, although I've passed it many times since I am from the area. The hospital is a bit old and outdated. The walls are an off white color with simple paintings along the hallways. The hospital is only about 3 stories tall. We visited my grandmother on the 3rd floor that was accessible from the South elevator. It was quite a walk from the North end which is where I parked. The sheets that was on my grandmother's hospital bed had holes in it so it indicated that they don't really maintain their bedding really well. I certainly wouldn't choose this hospital for my medical care and questioned my grandmother for going here. She normally goes to Baylor Dallas but due to the nature of her emergency, the EMT chose this hospital since it was closer to her home. The only staff member that I interacted with was at the entrance and she was friendly.
Went to emergency for abnormal vaginal bleeding, abdominal pain on 9/22/18 around 9pm. The triage nurse was very unfriendly, seemed uncaring, very blunt, rude, didn’t explain to me what and why he was doing what he was doing? Got back to a room? I was bleeding vaginally very bad? The nurse never gave me a gown to change into for a transvaginal sonogram, the doctor nor the nurse explained my treatment plan, what they were going to do?! The nurse refused to disconnect my IV but request a urine sample so I had to carry the IV fluids to the filthy bathroom that wreaked of urine, had urine all over the floor, sink, toilet ? I request for a blanket and finally received one after 30 minutes? The only professional staff I encountered during my visit was the CT tech , a lady from Romania. She was kind, caring, and attentive to my needs, provided me with a warm blanket, ensured I was aware of how to contact the nurse in case I have an emergency. The nurse never ensured I knew how to reach him in case of an emergency, he also gave me medicine in my IV without verifying my name, DOB, allergies, neither did he explain / educate me on what and why he was giving me. I’m a RN and would not ever treat a patient the way I was treated during my distress?! I would rather drive 30 minutes away than to return to Dallas regional ever again for my health care needs! From a professional point of view, I would not recommend this hospital to treat a sprained limb!
I had my baby here a few days ago and my overall experience was good. The overnight nursery nurse was a little brash regarding my breastfeeding as I was having trouble getting my son to latch but everyone else was great and friendly. I want to specifically thank Ashlee, the morning/day l&d nurse I had as she went above and beyond with my care. She was very patient, reaffirmed I was doing a great job even with my anxiety, and was just so sweet and provided probably the best interaction I've ever had with someone in a hospital.
I had a terrible experience here! The day nurse was great, but my night nurse was rude. She did not explain my discharge paper work to me. What exactly was going on or what diet I should consider. I actually had to look up what my diagnosis ment and what caused it. She seemed prejudiced. She would not answer any of my questions. She was not friendly or warm. Where are the true caregivers?
Sitting in room I’ve been here for over an hour they took my urine I had a car wreck I’m 12 weeks pregnant and I’ve been sitting here waiting for someone anyone to come back in the room. No one has came and discussed treatment sonogram nothing. When I came here 5 weeks ago the evening nurses were absolutely amazing. My head is killing me and I asked for the lights to be turned down and surprisingly they are still on. Where is the customer service SERIOUSLY. I am currently sitting in the room just waiting waiting