Davis Medical Center
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feedback about Davis Medical Center
Just walked inside to get out of the cold while waiting on a ride. Six days before Christmas. And was asked to leave by security after 20 minutes. The guard even admitted that i wasn't bothering anyone. Great way to show the Christmas spirit..
My wife had her lipotripsy a few weeks ago and I had cataract surgery a few days ago and with the exception of a rude and obnoxious anesthetist, the day surgery staff is fantastic. The ladies of Day Surgery Staff really are angels of mercy. We were both treated very well and appreciate the attention we were given. All staff were extremely professional and helpful. Thank you Mary Jo, Maggie, Alyssa, Amie, Tina, Jamie, Heather and Donna. Thanks to you all our stay was short and sweet. We will always appreciate you all.
This hospital is more concerned about money than they are treating patients. Most of the staff are kind and friendly, but customer service and getting a return call can be a nightmare. It's bad when a doctor tells your spouse the administration won't let you have a procedure due to the cost versus what the insurance will pay (which we found out from another facility that the insurance will more than compensate what the procedure costs). Customer service also will make any excuse possible for an office not returning a call. You can never get an answer only an answering machine most of the time. Customer service told my spouse that the reason she did not get a call back was due to her probably dialing a wrong number and gave her the "correct" number to dial, which is the exact same number she had been dialing and leaving messages on due to never getting an answer.
You ask for things and it takes forever to get a answer
The lab took five hours to run a three hour glucose test, made us miss another appiontment that THEY had scheduled and said we'd havent plenty of time for, then charged us for it and wouldn't work with us to make it that day and said we'd have to come back a different day and they didn't care because we should have known it took four hours, but we were there for FIVE HOURS!