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feedback about Deaconess Hospital
5 stars for the Maternity dept. I have had both my babies there and had major complications with both pregnancies and the doctors and nurses are the most amazing, caring people I have ever met. 3 stars for the ED. Been there multiple times and they always seem very understaffed and the nurses don't seem to care about things that need immediate attention. There is one dr there, who is very nice though, wish I could remember his name.
Dr. Mueller did an amazing job with my father when he came in for heart issues from the VA. Allison the NA and Sheldon the RN were so incredibly professional and were attentive to my father. A couple other nurses seemed to be just going through the motions. At one point I asked what the plan was for my father (as I just missed the cardiologist or hospitalist when running home real fast during my father's stay) to a nurse and she looked at me saying "Well, what did they say they were doing?" right after I said I'd missed the cardiologist and hospitalist. I appreciate Dr. Mueller, Sheldon and Allison very much though.
My wife recently had a stent put in her artery and was kept overnight on the 7th floor. She arrived on the 7th floor around 7:00 pmhad a monitor attached and was given a glass of water. That was the last she saw of anyone until she pressed the button to request breakfast. They brought her a menu and she saw no one else until she discharged at noon. This was the worst stay she has ever had and I feel that something needs to be done.
Had a major surgery and everyone was respectful and kind. Even when Special Mobility Services didn't show up for my discharge, the staff went above and beyond calling me a taxi and waiting outside until they showed up.
Had a really bad experience. The doctors there was rude and didn't want to listen to me.