Deaconess Hospital
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W 800 FIFTH AVENUE, SPOKANE, WA 99210 USA

Address

W 800 FIFTH AVENUE, SPOKANE, WA 99210 USA

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Phone

(509) 473-5800

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Consumer feedback about Deaconess Hospital

MultiCare Deaconess Hospital
Reviewed from Google

2.3 out of 5 stars

Deena Hayes
Deena Hayes

1 out of 5 stars

posted 1 month ago

I walked in and the security guards prompted me to write my issue down on a paper and put it in the basket. The 40 min I waited I didn’t see a single nurse around. No triage. Nothing. There was only one person in the waiting room and they were asleep wrapped in a blanket.

Well, after 40 min I went back to the brown basket, grabbed my paper, ripped it up and left. I recommended to the people walking in to find a different hospital. They were standing there waiting for a nurse to acknowledge that they walked in the door. When I told them how long I had been waiting without seeing anyone, they also took my advice and left.

If you were dying I don’t think they would notice you were there and help you. I suggest finding a different place to go.

John Allred
John Allred

5 out of 5 stars

posted 2 days ago

I have now had an opportunity to evaluate the Deaconess North ER 3 times in the last week. I would prefer not to be so experienced in this area, but am grateful that this facility was the one geographically convenient. Both Dr. Pannke & Dr. Roller were attentive & extremely competent. Some might find Dr. Roller's bedside manner to be brusque. I found it to be straightforward & pragmatic.

Everyone there was friendly, efficient, and clearly cared about my well-being. I was especially relieved to find that it was no issue with them that I am insured by Kaiser Permanente in CA.

I needed 3 ER visits because I have no primary care provider in Spokane. Their patience & persistence helped get me to the point where I can safely & comfortably make my way back to The S/F Bay Area to continue treatment.

Thank you Deaconess!

Christine E Clark
Christine E Clark

5 out of 5 stars

posted 6 months ago

Being a frequent flyer in the past two years of heart problems and having birthed children here in the 1970s, I am glad for my better, though nationally-rationed health care at Deaconess facilities. The remodeled emergency department provides more privacy than ever before. I do want a licensed physician providing my inital diagnosis for emergency services. I'm glad for personnel who care for me as a person with a name, not an ID number! Thanks for all of the knowledgeable caring health care team!

Mark Mcdonie
Mark Mcdonie

5 out of 5 stars

posted 5 months ago

I was pleasantly surprised at the "top level" professionalism from the Doctors and Surgeons, all the way to house cleaning. This is by far, the BEST Healthcare Facility I have ever used, and I have been in many across the U.S. They treat you as if you were family, going out of their way to make you comfortable. There are simply no words that can describe my appreciation for Deaconess Hospital in Spokane.

Krissy Walters
Krissy Walters

1 out of 5 stars

posted 1 month ago

Is the worst hospital I've been to. After 3 different Dr and 3 different stories I signed out I'm so sick of the drs ignoring what i say and calling me a liar on what other Dr have said. They over talked me and tried to keep giving me meds that was given me restless legs repeatedly. I'm currently sitting at home having contractions every 2 minutes. I will be making Deaconess responsible for any defects or offsets that my son may have as I know he can not be comfortable with me being in so much pain. So good luck Deaconess. I hope y'all get y'all's act together and start conversation better with primary physicians