Deborah Heart and Lung Center
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feedback about Deborah Heart and Lung Center
When scheduling an Outpatient Appointment, the appointment desk people tell you a certain time is your appointment and arrive 1/2 hour earlier than your appointment. I was told my appointment was for 1pm, to arrive at 12:20. I’m still waiting at 1:30 to be called back to see the doctor. Ask the nurse desk n my appointment time wasn’t until 1:45. But the appointment desk clearly told me to arrive at 12:30 for an 1 :00 appointment. So you sit n wait an Hour to see your dr. There needs to be more CLEAR times given when scheduling an appointment.
Good services but the organization and the wait time is beyond ridiculous. Had an 8:45am appointment, arrived at 8:20am. Did not get checked in till 9:15am, it’s 9:45am and have not been seen. It’s a shame that this facility isn’t as organized as I anticipated.
I can not say enough about how wonderful the entire staff was. They were very understanding and supportive throughout the entire process.
Went to the emergency after being diagnosed with pneumonia by my primary care. Went due to trouble breathing and was never given a chest x-ray or the time or the time of day. Pretty much told to go home and sleep it off. Terrible bed side manner
On December 13, 2018 I had my first visit with Dr Altimore. I liked him very much. ,He ordered a holter monitor and told me he wanted to see me two weeks after I got the results. I got the holter on January 4th and it was mailed back on January 6th. I have called at least 4 times for results. I have spoken to the Drs secretary and am always told it hasn't been read yet. Yesterday when I called I was told she didn't know why it hasn't been read being its almost three weeks. She said she would check and call me back. I never got a call. This is a terrible way to treat a patient. What if something wrong showed on the monitor? Unfortunately although I liked the Dr I feel I have no choice but to find another cardiologist away from Deborah. Three weeks and still no call. Why?
UPDATE: I just received a call from the Drs secretary and all has been resolved