Decatur Morgan Hospital-Decatur Campus
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feedback about Decatur Morgan Hospital-Decatur Campus
My mother in law had surgery here and they put her in a holding room and didn’t come back in to check on her for several hours. I was very disappointed in the nursing staff. But the doctor was amazing.
Nurses have been wonderful. CNA came in to change husbands bed and bathe him. She took the clean fitted sheet and accidentally threw it in with the dirty sheets. Instead of getting a new sheet, she pulls out the one out of the dirty bundle!! Then, tells me to bathe him! NASTY!
IN REPLY: ROOM 322 BED A. PHONE NUMBER ON PATIENT CHART. THANKS FOR YOUR TIMELY RESPONSE! Once again, our nurses were superb!
Two trips to the ER for the same issue. I got a CT two days later 2nd trip, two herniated disc, one on nerve root causing my pain& numbness. They place sent me home on my knees in my back seat crying in pain. If someone wrote a book about the worst medical folks, I can write a chapter for you. If you can avoid this place go to the shoals or Cullman. If you can't you're likely going to suffer. The real sad thing about it, lots of staff are really nice, it seems to lack leadership.
You are better off to drive to Huntsville than deal with this place. I went in for a food poisoning case in the middle of the night and just needed something to help control the vomiting. This was in December of 2017. I was in the hospital less than 30 minutes after having to constantly refuse x-rays and all sorts of other ridiculous tests that do nothing but run up a huge bill. That being said, I still received an $1800.00 bill from the ER Doctor himself. I fought with his representative for months trying to get an itemized bill showing me what exactly he did that would cost that. (He gave me one pill and then a prescription for the next day. He wasn't even in the room for 5 minutes.) After 3-4 months of trying to get an itemized bill from them, I never received anything....not even a follow-up bill. In April I again spoke with Island Medical (ER Doctor's Representative) to which the representative had no records of my balance. I asked over and over for confirmation that there was no balance. Could not get anything mailed to me. Now, fast forward a year, and I just got a letter from a collection company saying that Island Medical needed money and they had turned it over to them to deal with. Now yes, I know this particular issue has to do with the ER Doctor himself more-so than the hospital, but this is still ridiculous. The hospital needs to get their doctors and their billing under control and not make targets out of the people that come to them for help. Bottom line....if I have any choice over the matter, I will not return to Decatur-Morgan Hospital.
Great costumer service in lab a little long registration.
Doctor Reyes is located on plaza 1 easy way to get there by driving all the way to the to of the garage and then go in