Defiance Regional Medical Center
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feedback about Defiance Regional Medical Center
This hospital is way over priced for service's. I do not recommend this hospital. It's sad that here in the country we are charged so much for medical care. So far I have received 2 bills from here total cost for a minor hernia operation almost $18,000.00 wow! somebody is getting rich.
If this hospital wanted to be a great hospital they would charge what a person can afford, not what we can suck out of someone. Americans need to stand up for lower cost of medical care. ProMedica is not the place. Even when I called to make a payment the billing person states "Yes I here this all the time" I just work here. This is not right! I know doctor's have to make a living and I understand cost. But this is just outrageous in the charges. 2 hours operations, 15 minute office visit! WOW..... NOT RECOMMEND THIS HOSPITAL. OVER PRICE MEDICAL SERVICE!
I have always been happy with the care my family receives at ProMedica and our primary physician. If you visit the ER, be sure to keep on top of the billing and your insurance company to make sure you don't end up over paying. I had to make a lot of phone calls to clear up the billing between the hospital, the ER doctor's network and my Insurance company.
I went to the wound clinic at promedica Defiance hospital. I had an amazing experience with all the staff. Janel Weaver was very knowledgeable about my wound. Her staff was amazing and everyone made me feel welcomed!
The care was good at the hospital, but billing is poor! I recieved several bills from them, all totaling the same amount. I paid them, or thought I did. I was turned into collections for not paying a $30 when I paid all the rest of them! I then called the hospital, and found out that I actually owed $60. I paid $90 just to make sure that I had it cleared up. I was turned into collections on both $30 bills. I called the hospital again and they said they saw the $90 sitting in my account, but never applied it to my bill! A simple phone call would have gotten it cleaned up, but a letter from collections just gives you the warm fuzzy feeling on the inside! Won’t be going back because of the billing department!
I just want to explain how great this hospital truly is. I had been a little skeptical at first, just because I moved from Greenville, SC to Defiance, OH and had a hard transition period. So, coming to a new town, especially a small one, was hard for me to take in, especially while being pregnant. I had to quickly find the best doctor and the best hospital. I chose Promedica Defiance because it was the best and cleanest facility/hospital that there was in Defiance. I made an appointment with Doctor Reiter and when I got to the office, I quickly found out that I was actually scheduled with Dr. Lucas. I never knew anything about him and was very skeptical. When Dr. Lucas first walked into my patient room, he was the happiest and the most understanding doctor I had ever had. You could tell that he LOVED his job. That was when my husband and I knew he was the perfect doctor to deliver our baby boy. Doctor Lucas explained everything and was very knowledgeable about his field of study. He always provides the best care and is always available to help me with my concerns or questions. You never feel rushed to get out of his office. You feel cared for and loved. Kareena, the nurse who always takes care of us, quickly showed us how great she was as well. She has an amazing personality and you can tell that she really is there to serve. When I was admitted to the hospital on September 14, 2018, I was terrified. It was my first baby and I didn’t really know what to expect just because labor is different for every woman. The nurses in the Women’s Center are THE MOST knowledgeable and caring women that I have ever met in my life. I never felt like I was being judged or like I was an inconvenience for them. They knew the right words to say every time and always knew how to take care of me and answer my questions. I was blown away by the service I received. The Doctor who put my epidural in, was very busy that night but kept monitoring me because I was dilating so quickly. He had more patients to take care of but made sure that I had the best care. He barely had the time to put my epidural in because of how fast I was dilating but made sure that I was comfortable and well taken care of. Dr. Lucas came right to the scene of my delivery and was ready right when he got there. I had a very rough delivery because my baby would not come out and his heart rate was quickly dropping. But, Dr. Lucas knew what to do and was on top of everything. He saved my child’s life and I could never thank him enough for that. Thank you to Dr Lucas, Kareena, & all of the nurses at the Womens center! You all have blown my mind and have really made a huge impact on my life.