Desert Springs Hospital
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feedback about Desert Springs Hospital
The Desert Springs Hospital has a top notch staff. Everyone made sure that my mother was well cared for and that I was totally involved with my mother's care. The staff is loving. I felt as though the staff was there because they love their jobs. I highly recommend this hospital.
On Sunday, Oct. 7, 2018, I arrived at the emergency dept. at around 1:00 am or so. The nurse at the ambulatory cares section was so slow to attend to me that she got to me only after the doctor came to assess my situation. Her name is Ashley and her nationality maybe Korean but I am not sure. I am Oriental myself just to mention facts. After sometime I saw her come a couple of times and then she came with my drops to numb the pain. She does not administer it to me right away but takes care of 4 other people who I thought were not more critically ill than me and my eyes that won't stop tearing up. When I she noticed that I was not in my chair as I went to the bathroom she quickly knocked on the door and tried to open the door so hard. At that point I was wondering if she is thinking that I do not have insurance when I had 2 poo coverage. So I went back to my chair and waited while they would page her 2x for a critical patient. Finally I asked when she will give me my medication and she snaps at me saying there are other more critical patients than you. So I said if I was not critical then I should be made to sign a waiver and be let go. She said the waiver was not necessary and quickly ushered me outside. So Hospital admin., if you were in my shoes, would you not be wondering if the hospital would be charging my 2 insurance carriers for non existent treatment and maltreatment? Would you even go back to your hospital? Ashley, if you have a racial bias, or you feel that you are on a higher moral ground than any of your patients, I would suggest that you find another occupation.Thank you.
Thank you so much to the doctors and staff at Desert Springs Hospital for helping us with our diabetes. I have been suffering for years. Thank you for the health screenings, for the free screenings, for being a part of the community. I hate diabetes. I have to learn to control it. Your support is greatly appreciated.
Very courteous and polite staff, considering my insistence on receiving an MRI which was(after some research) probably not indicated at that time. They were professional and responded appropriately, and I wouldn't be in this situation had my personal doctor's office(CIMA) done their job properly. Even with the unprofessional snobbish male desk clerk, I give 5 stars for a job well done.
Terrible service if anyone I love Ever goes there again I would immediately take them to Sunrise Hospital. My little brother who has sickle cell was there in pain with no service for so long I had to get him discharged & take him to Sunrise hospital so he could get helped