Desert Springs Hospital
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feedback about Desert Springs Hospital
Be careful when you give them your insurance. I was there with a flue symptoms and fever few years ago. Firs I did is gave them my insurance card , and fill up all the paperwork.
After 2 years I get the bill from the collector company, I was really confused about. Spend so much time to find out what’s going on.
So in the end of everything, the insurance company will not cover that bill because I was not filed in time. Hospital don’t have any prove of paperwork with my signature. But I don’t have prove that I actually showed them my insurance. Now I’m responsible for my bill .
Just be careful and maybe take all the copy’s of the paper you signed and double check for your insurance!!!!!
I came in with chest pain. The staff was prompt and courteous. They did an ECG and the doctor determined that was fine. The ER staff found me a bed on a very busy day and took blood draws, a chest X-ray, and had me on a monitor. The nurse was very nice and very reassuring. The ER doctor came in and gave me a clean bill of health. He said the area I had pain and the pain I described was not indicative of a cardiac event but rather a muscle pain. I just had a stent put in last April so the pain startled me. The staff in the ER did a very good job of keeping me informed and calm. I was very relieved the tests ruled out cardiac issues. A big thank you to the ER staff.
My early Thursday morning experience was great. From the moment I entered the ER I was treated with concern and competence. The RN, Techs and Dr. Zhao diagnosed and began treatment immediately, after a misdiagnosis on Saturday night. Within 24 hours, with antibiotics, my facial swelling reduced 35% and I feel much better.
Thank you everyone at Desert Springs ER for helping me!
Recent visits to Desert Springs Hospital helped me immensely.
EVERY person in the Hospital from Admitting to release can only be commended.
The ER group were KNOWLEDGEABLE, QUICK of thought and action.
I have seldom in my life seen so much POSITIVE energy and action expended towards ALL Patients around me and including me.
THEY WERE GREAT. These men and women saved me and I am home
with my Family.
THANKS to EVERYONE.
Arrived at emergency mid afternoon - finally got tests and waiting in emergency room bed. Doctor came in at about 5 PM to say all tests were negative and he wanted to keep my wife overnight for additional tests. I said Okay depending on the amount of time it would take to get a bed. Doctor said that was not his area of responsibility. At 10:30 PM I finally said enough was enough and said to unhook my wife as I was taking her home. The room was very hot and my wife was becoming very agitated (due to the Alzheimer's Dementia) and was coughing excessively due to the heat. Nothing was done for her. The doctor came in and I explained that I had zero confidence in this hospital after laying in the emergency room for over 6 hours, he again said that was not his area of responsibility. I took my wife home and made her comfortable where she slept for 8 hours without agitation or problems. This is by far the poorest run and managed hospital I have seen anywhere in the country. In telling others about this problem today, their responses have been, "not surprised - that is the worst hospital you could have chosen in Las Vegas"