Detar Hospital Navarro
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feedback about Detar Hospital Navarro
I had a hip replacement. The care was amazing. The surgery staff and nursing staff were very caring and attentive. I would highly recommend DeTar!
My daughter in late November had her first child at DeTar North and the care was exceptional. I was amazed with the demonstration of compassionate care from Dr. Zamora to the nursing teams. I would highly recommend.
My FIL had his hip replaced here last week and could not have been happier. Everyone from the nurses to the therapists to the ladies delivering food were wonderful. Great experience.
I had an CT scan at the imaging center and the registration clerk was awesome, the imaging was also quick and easy, I highly recommend their services!
The only reason I gave this hospital one star is because it wont let you write a review without rating it. I would give it zero stars if I could. My 81 year old mother went to DeTar Navarro ER via ambulance. She waited for 2 1/2 hours to be seen and she was in horrible pain. She had taken a lortab at home, plus a muscle relaxer. EMS gave her fentanyl and she still had pain. Arrived at DeTar ER and waited 2 1/2 hours to be seen by a Dr, in spite if their 30 minutes or less guarantee. I informed Dr of meds already in her system, and told her that moms BP and O2 saturation got dangerously low with pain meds and sedatives. Dr ordered duladid iv. Still in pain. 2 hrs later, Dr ordered more duladid iv plus a steroid, plus tramadol iv. This did the trick. However I watched the monitor show her BP falling and her O2 go down to 85. I expressed concern, 1 hr later Dr ordered iv muscle relaxer, and as soon as it was injected, my mother passed out. That was only the beginning of a horror story that lasted the whole time she was in icu: 6 days. 1. Male nurse checked Purewick w/o closing door or curtains, ignoring mothers dignity. I commented. 2. Same nurse grabbed my mothers arm roughly when, in a confused state she reached up and touched her O2 mask. We went toe to toe. He raised his voice to me! 3. Mothers call button was placed out of her reach numerous times. 4. Incompetent phlebotomists jabbed and dug repeatedly, until they finally inserted a midline. Even after that, phlebotomists continued to poke and dig, instead of asking nurse for sample from midline. 5. Sedative made mother confused and she had hallucinations, tried to get out of bed. Instead if setting bed alarm, charge nurse asked 3 separate family members if she could restrain my noncombative mother. Was told no by all 3. 6. Same nurse spoke loudly, harshly to my mother in her face, asking her repeatedly, "What are you doing?" And there was more. The room was always dirty and messy, several hours passed with no nurse looking in on her, monitor alarms went off and no one came to check or turn off alarms until I called nurses station. I could go on and on. The final insult came when the Director of Nursing for ICU got wind of my dissatisfaction and came to talk to me. She listened, then proceeded to defend her nursing staff and told me that it was all about my PERCEPTION of the various issues. I couldnt have been more insulted. The food is horrible, the ICU staff basically had no bedside manner, we were never informed of moms condition and had to pull info out of nurses. Once mom was transferred to a private room on the telemetry wing, things improved greatly, and we had no complaints. ICU was a joke, her care was anything but INTENSIVE and I pray to God that no other person is ever treated as poorly as my mother was. In sharing our experience with others, I have been told that elder abuse there is not uncommon. My mother was traumatized by her experience at DeTar Navarro ICU. I do not have one good thing to say about that place. If your elderly loved one needs to go to the hospital, choose another one. No wonder this hospital has such poor to mediocre reviews.