Detar Hospital Navarro

Terrible processes. Patient care is not a real priority. Excuses run rampant among the staff such as busy will be back. Or I will check and never follow up. Do not keep family appraised of status when patient is unable. Discharge planning is really nonexistent. It’s just do as we say never mind any particular concern. Nurses can’t give status never know even approximately when doctors come to see patients. No common sense at all. Very disappointed to say the least.

The care I received from the nurses, physical therapists, occupational therapists, and hospitalists was wonderful. Due to the excellent nursing and therapy staff I recovered much faster than I imagined I could. My only problem was that when I was discharged I was told that a NECESSARY prescription had been sent to my pharmacy, but it was never received. Calling to check on it got no answers .

I’ve been in this facility before & received excellent care. This time I was sent here by my physician for lab work. The girl at registration doesn’t have a clue what’s up, & seems to be set on getting me away from her desk. She isn’t concerned with my situation at all. Actually a little rude. I waited 45 min the first time. My wife called & did her job for her, now I think she’s gonna make me wait even longer.

Had a total knee replacement on 8/27/2019 and the level of care at the Detar Joint Replacement Center was spot on. From the nurses, to the therapist, the food, and all the staff, Thx!! Great Job!!

I had excellent care while here for six days...the nurses and doctors really cared about my condition and worked hard to make me comfortable.