Dignity Health - Arizona General Hospital
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feedback about Dignity Health - Arizona General Hospital
I spent a few days here. The nurses are awesome!! Always friendly and on top of things. The rooms are private and quiet and feel more like a hotel room than a hospital. It’s a relaxing environment to recover and heal in.
I took my husband in because he had a sharp pain that went from his upper back to his chest area. Upon arrival he developed difficulty breathing, he was seen without a wait by a doctor who claimed that his replacement was running 15 last.... my husband was given pain medication and they started him on a series of tests. When the replacement “doctor “ arrived he was quick to diagnose my husband with passing a kidney stone... only because of my husband past medical history.. even after my husband repeatedly told him this pain was different and not to mention in total different area of the body.. he was discharged and sent home... not 3 hours after the pain was back and I decided to take him to an emergency room hospital... where he was diagnosed with aorta dissection a potentially fatal condition! Do not trust this place with your loved ones!
Home town feel with big city quality care. I went to the ER early afternoon on a Wednesday in November of 2017 and was admitted. It did not appear to be busy. I was in such pain, I could not attend to the paperwork.
A huge thank you to: admission desk gal, admitting Dr., Vicki in registration, Dr. Evans, RNs: Danielle, Natalie, Briana, (Go Steelers), Melanie, and Courtney, the lovely gal w the orange folder, housekeeping, (u made me laugh) Techs Tremaine and Ashley, the meal preps and deliverers. You all gave SUPERB care and when under your watch, I felt safe, confident and very grateful for your skill, integrity and compassion.
The facility is beautiful, very clean and comfortable. I understand there are 16 beds. The view from my room was a million dollar view and an edible flower presented on my dinner tray. The toilets don't flush well. The triage area could be more private.
Overall, a wonderful experience under not wonderful circumstances which is more than I could have hoped for. I'd feel very good bringing someone I love here.
I have came here twice, both times I didn’t have to wait long. I was in and out within the hour. And the staff both times have been pleasant!
I was just here a few hours ago. A little embarrassing, but my tampon string broke so I wasn't able to get it. Keep in mind I've never been to a hospital or an ER nor have I ever had a pelvic exam in my life. I went home from work and tried to do it myself, but was unable so I went to Dignity. The nurse I had was very rude. She took me to my examination room and just sat me in there with no instruction then came back and said "well how am I supposed to get your tampon out if you have pants on?" Then told me to take my pants and underwear off. Almost didn't leave me any type of paper dress to cover myself. The doctor comes in and says "I've had patients come in and say they have a tampon stuck, but don't actually have one stuck so I guess we'll see if there's anything there. If we can't find it then might be a new problem" then he asked if I wanted to get tested for STD's and I said no. The doctor never asked me if I've ever had a pelvic exam before. I don't know how they work and was nervous to have anything looked at down there. My own family doctor asked me if I've had a pelvic exam when I got my birth control and decided I was only 19 and didn't want to do a pelvic exam so young because it could possible hurt. Anyway, I was very uncomfortable with the doctor working on me, but I let him because I had no other options. I was tensing up and in pain. Didn't say anything just keep going. They got it out and told me to go up front. Then my fiancé called me and was upset because he asked the front desk where I was and they told him I was never checked in. My medical form had my fiancés name and number on the sheet for emergency contact so he waited outside because the front desk was rude to him. The front desk people were extremely rude. The lady told me that she would print out my benefits and my bill. She never did. She wrote numbers down on a sticky note and told me I owed $814 up front! I called my mom because I'm on her insurance. Gave the phone to the lady and the lady walks off with my phone so I don't hear the conversation. I get home and my mom said they said something about a radiologist.....I don't know what a radiologist had to do with my problem nor did I see one. I only paid $50 because I don't trust them. I would rather wait for a bill in the mail then talk to my insurance than trust a sticky note and a rude woman. Extremely unprofessional. Will be disputing my bill