Doctors' Center Hospital, Inc
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The worst experience that I ever had in an ER..Doctors have no regard,leave you lying on a stretcher in the emergency room for hours with no information, not once have I been offered water...they act like these are free services, my health plan from my employer is paying !you ask to talk to them they never come...I been here for just about 30 hours waiting on an MRI...your nurses and staff are all rude, helpless!!!! This place should be shut down!I am actually considering legal action! IF YOU CAN AVOID COMING TO THIS HOSPITAL PLEASE DONT COME ITS AN ABSOLUTE DISGRACE! They have a DR there named Orlando Sanchez he is a total disgrace, Not professional and very disrespectful. They also have their emergency room filled with teenagers making 7.25 an hour making jokes and acting like kids!!! Go to San Pablo in Bayamon....Great professional service!!!
Let me tell you a true story...
Last week a man was sent to Doctors Center Hospital on an emergent basis because of specs on his prostate. The ER doctors at DCH Manati saw bladder stones on CT...the emergency reason the patient was at DCH, a cancer scare, was dismissed and put on the back burner. The patient was admitted to the hospital that afternoon where the patient PC for his floor told him, “we will be performing a scope procedure tomorrow in order to look at your bladder.” The urology surgeon sent his PA to the patients room the next morning to inform the patient of the surgery that will be performed on his bladder. This urologist, prior to scheduling surgery, never bothered to come meet or have a consultation with the patient. Nor did he even have anyone inform the patient of surgery and not just a scoping procedure. After the patients wife spoke with the head of surgery, the urologist went to the patients room for a consultation. The urologist then explained the procedure. The doctor also told the patient, “doctors in PR must see 4x’s the patients to pay their bills and be profitable and that the biopsy would be performed in his office in Dorado two weeks later.” In spite of repeatedly asking for the doctors to address the issue that sent him to the ER in the first place, nothing was said or done about the spots on his prostate. A biopsy could have EASILY been done during the patients hospital scoping procedure. The next week, the patients PC, not affiliated with DCH, was appalled by the care the patient received. The idea that a doctor would put off a biopsy for a very common and beatable cancer is not only appalling but unforgivable! The patients PC agreed the patient should to get to the mainland ASAP for treatment. The patient now has an appointment and will be leaving shortly to see a urologist in Texas whos staff immediately recognized the emergent nature of a biopsy on the prostate. Not to mention, the patient will be without his wife in Texas because both of them can’t leave the island. This is a scary situation that must now be dealt with alone by the patient and without the support and presence of his wife...A beatable cancer scare that’s resolution has now been delayed due to the treatment the patient received at DCH Manati.
Caring and kind.
It's Sunday, no emergency clinics open you have no choice but to go to the hospital emergency room. There were only 2 doctors working. They have a skeleton crew it seems. We've been here since 11:30 AM. It's 3:30PM. At here are over 60 people here waiting. Glad I got here early. They should have back up staff! It's a clean place but gosh they're sloooooow
Great hospital Good Service