Doctors Hospital at Renaissance

I had back surgery by Dr Gustavo Ramos...I’m so pleased with his care and his steady hand, however I’m devastated he has retired. I would like to extend a huge compliment to Laura T. For her care, professionalism and great attitude in helping me obtain my medical records. The hospital and their staff was also amazing. It’s employees like this that bring us great satisfaction and continue to make it the hospital of choice..

The doctors and nurses have taken and are taking such great care of my grandmother. We are all so impressed. The nurses have cared for her like she was their own daughter. Phenomenal.

Had to take my mother in for emergency heart surgery on Tuesday on her doctor's orders. Got there at 1 p.m and did not get a room until 11 p.m. Nurse Said to comeback early the next day and talk to the doctor. It is now 9 p.m on Wednesday and the nurse tells us that they have no idea why my mom is there and for her to go home!!! The nurse starts asking questions as to why my mother was there and if we were sure she was sick!! Only reason we took her there was cause the doctor referred her there. WORST experience ever...

Worst medical facility to attend yourself... dirty, pityful medical attention from the staff...1 out of 10 staff members does thier job correctly. Disappointed!!

If I could give this place 0 stars, I swear to God I would. My mom was taken in an ambulance for very high blood sugar on a Saturday to that hospital because it was right down the road from their house (unfortunately) and, while there were some great CNAs, nurses, and doctors, they were sadly far outweighed by the awful nurses and doctors that made my mother's stay so terrible. They were horribly apathetic, to my mom and other patients (and we know this because they would joke loudly outside my mother's door about how they didn't want to be there or take care of anybody) and they would do awful things like be on their phones while they were supposed to be giving my mom a spongebath (they left her alone to give herself a bath to be texting even though she was dizzy and could have fallen) and they kept not feeding her because they would say they were going to take her in for an MRI but they never did. After four days of just sitting around (despite getting her blood sugar under control in a day) she finally had to discharge herself and schedule her MRI as an outpatient because they just wouldn't do it. To top it off, some of the nurses treat family members like they're clueless as well; one male nurse in particular kept talking to me like I was a child rather than a woman with her masters who teaches at a university. It was seriously one of the worst hospital experiences ever, and it's not an isolated incident because I've had A LOT of friends and family who had terrible experiences as well. Seriously, go to any other hospital in the valley, you'll probably get far superior care.