Doctors Hospital at Renaissance

It's a shame!
I have been at this hospital numerous times with both my parents for several years now.
But for some reason this year 2019 the staff, the doctors seem to have their heads in a cloud because you ask questions and no one seems to know any answers and also they are all walking around in slow motion. It's a shame such a great place and since their expansion in adding the medical school the courtesy and attention to patients has gone out the window.

I had back surgery by Dr Gustavo Ramos...I’m so pleased with his care and his steady hand, however I’m devastated he has retired. I would like to extend a huge compliment to Laura T. For her care, professionalism and great attitude in helping me obtain my medical records. The hospital and their staff was also amazing. It’s employees like this that bring us great satisfaction and continue to make it the hospital of choice..

The only reason I do not give 1 star is because I liked the nurse who took care of me in the ER and the respiratory therapist both great. After about a two and a half. hour wait we were called to the back. I was on a bed in the hall next to the staff area. The ER staff sounded more like a college dorm (profanity included) than a medical facility. Two staff members actually got cross with each other in the hall, while others were bartering about who would take whose patients. Most of them seemed disinterested in, and, disconnected to the patients. Altogether, I spent over 6 hours there.

Horrible hospital. They are not helping everyone live,they are trying to put some people down. These doctors don't tell you they will try everything possible to help you live, they tell you every day that nothing is gonna get better and try to get you on morphine to let you go. I have never seen more cold hearted and uncompassionate group of doctors and some nurses. Once in a while you get a doctor and nurse you can tell joined the medical field to help people but most are there just to get their paycheck. Why go into the medical field if you don't want to help people? I tried to get my loved one to another hospital but it was denied. Go to another hospital if you want help. They dont have 2.8 stars for nothing.

After 12 hours in the waiting room with people who obviously had the flu they had not even offered me so much as a glass of water or anything else.took blood 3 times to drain my insurance,then discharged me at 5:30 am without any script for pain or anything else. I give this place the same thing they gave me which was zero. Worst emergency room I have ever been in. Thanks for nothing doctors