My Grandmother was taken to East Ga Medical Center by ambulance because she was in excruciating pain with high blood pressure and could not move what so ever. The nurse Brandi came in and seemed very sweet at first. Placed an Iv and began to draw blood. She then left. The Doctor, Ian Munger, came in, barely touched my grandmother and said it’s inflamation(arthritis). I work at a hospital so I just decided to walk around the room and I found the blood sitting by the nurses computer. When she walked in me and my family proceeded to ask, why no blood work was taken and she said the doctor said he isn’t ordering blood work because their was no indication of an emergency. He ordered two steroid shots though. He came in and tried to explain himself, the end result was if it non-emergent they don’t do blood work, basically they won’t get paid but it was emergent and he refused. Had the nerve to say “like everyone else unfortunately she is going to die someday, you can’t keep her alive forever.” The nurse was very rude at this point. Rolling her eyes, and making remarks that were inappropriate. By the end of the visit we ended up taking my Grandmother out in a wheelchair on our own and reporting Brandi to the ER manager. Worst visit yet, if I can make it to Savannah I will. She will not keep going here not getting the proper treatment. We are now at home and she is still in pain. Thanks for nothing EGMC.