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feedback about Easton Hospital
Just gave birth to my son in the easton hospital a few days ago. The ladies working during my stay were so helpful and supportive they did everything they could to keep me comfortable. I was able to have the delivery I wanted because of the great team I had on my side that night and after I was taught how to successfully breastfeed so I could go home confident. I felt safe and well taken care of the whole time and was happy with how my son was treated as well he was even given a special little handmade hat that we love. Overall this was the best experience that it could have been and I am very appreciative of the labor and delivery staff who cared for us during our time there.
Thanks for taking great care of me during my minor surgery. Everything was so efficient and we loved the screen in the waiting room which tells you what is happening with each patient and doctor. (The patients and loved ones are given a number, so there is no confidentiality breach). The nurses and doctors were extremely polite, compassionate, and knowledgeable.
First let me say several years ago 2 wonderful doctors saved my life at this hospital so obviously NOT a disgruntled patient. However, since they have been purchased by Steward this place is a shell of what it used to be. A few months ago my son went to the ER complaining of severe head pain. They sent him home with NO treatment twice in a 24hr period. Finally went to St. Luke's where they did a cat scan and discovered a massive sinus infection. I posted about this and got a response from the guy in charge of the ER. I have to say he was very apologetic and convinced me to have faith and give it another try. I was still very leery because they have "hospitalists" instead of your own doctor being able to treat you.
Unfortunately I was recently admitted. Nothing like before. Although my doctor admitted me I needed to be seen by their ER doctor and admitted by her. I had more blood work done even though I had just had it done there 4 hrs prior to justify my 31/2 hr fiasco. I explained from the minute I got there that if I was being admitted that was fine but if it was observation only forget it. I was assured by no less than 5 people that was the case.
The next day after having a bunch of tests and blood work a hospitalist slips and said the doctor changed me from admitted to observation after they admitted me. Again I call the same guy and explain the situation. He seemed nice again. However, I get a call saying somewhere I signed paperwork. I explained the only thing I had was my cell and because I had no glasses I just asked them to explain everything I signed. Obviously honesty is not their strong suit. I haven't heard back yet so I guess we'll see. Since this is already long I won't go into detail now about all the stuff that happened while there.
I will say I saw at least 3 hospitals and 3 specialists plus multiple tests and guess what? NO DIAGNOSIS.
BE VERY CAREFUL OF EVERYTHING YOU SIGN. IF YOU CAN'T SEE IT, DON'T SIGN IT.
I have called in and asked to speak with the doctor. “Not available”. I ask to be called. No call. I call in advance and ask to meet with speech therapist and the patient. She is “Not available”. The nurse Natalie, (on the 4th floor), on duty scolds me, not once, but twice, when she comes into the room, because I walked away from her after she gave me information a few minutes prior..I though she was done. I didn't like the way she spoke to me , at all!
You can’t get answers or information, but when they want to speak with you, they call you 3-5 times in a row.
My mom passed away here in 2002. They didn’t do much for her then either.
I have had nothing but fast and tip top service. All hospitals have their hits or misses. I’ve been to st LUKE’S and waited for 2 hours to be seen. Went to Lehigh valley hospital with a sick. Hold and waited just as much. Easton hospital saw me in under 20 minutes. Drs work hard and go for hours even 24 hours without sleep. I’m grateful for my care and even though it’s a bit of a drive for me, I will continue to take that drive