Waited for over 3.5 hours to be seen. Put me at level 4 and kept saying I am next. Meanwhile, people with headaches or simple coughs kept walking in and being placed at level 3, so about 40 people got to go ahead of me. SUCKS. Who the hell determines what level you are? Stupid. However, I must admit though that once called, nurse and PA and doctor were really awesome. .

Just had surgery and 2 day stay at El Camino Hospital. The staff and service are all top notch and very professional. The rooms were very clean and spacious. The nursing team was so dedicated to ensuring that my stay was warm and pleasant. Totally didn't even mind them waking me up at night to get vitals cause they brought such a smile to my face. This is my 2nd time staying here and I'm still blown away by how awesome they are. Definitely try to get your operations and stays here. You won't regret it.

Never go to this hospital.

I was admitted by ambulance into the hospital because my foot and lower leg was ice cold. The doctor decided to order an ultrasound instead of the MRI that the doctor who sent me there ordered. The ultrasound couldn’t be completed because it hurt too much and the technician said that I would need to do an MRI. The ER doctor decided that “everything was fine” despite the fact the test was not finished. I began arguing with her at which point she decided to tell me that “MRI’s are expensive” again despite the fact there were two insurances listed. In the end, she ended up doing an MRI after I said I wanted to speak to the director and after finishing the MRI, she said again everything was fine, which I ended up finding out a year and a half later during a third party evaluation that I had a fracture and torn ligament which she read as fine. This hospital should close down because they’re obviously not operating to help people. But they had no problem billing me for this horrible service.

Look it's cheaper and faster to fly out to Canada for care. By the time you arrive to Canada they will finally see you here.

After watching the video online I am very glad this was brought to light. It is near impossible that this is the first time something like this has happened. I wonder how many complaints were filed against this same doctor and resulted in no consequences! I noticed not a single review was responded to before this incident which shows how poorly management is doing.