El Camino Hospital

Address

2500 GRANT ROAD, MOUNTAIN VIEW, CA 94040 USA

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Phone

(650) 940-7000
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2500 GRANT ROAD, MOUNTAIN VIEW, CA 94040 USA

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Consumer feedback about El Camino Hospital

Sanjay Salunkhe
Sanjay Salunkhe

1 out of 5 stars

posted 1 month ago

I was met with major car accident. I been El Camino Hospital ER. I found no one in reception. eventually security called someone from inside. After initial triage I was called for registration inside and then made me wait in waiting area. Then taken for CT scan and once again taken to waiting area. When I asked why I'm taken back to waiting area then said there is no room available. I was already in shock from accident and frustrated due to hospital's treatment to me like this I asked staff to take me out he literally obliged and took me out side of ER door and I left from hospital. Now I received bill of $ 10,541.26 for which hospital got paid $6,734.81.
After El Camino hospital I been to another hospital who treated me well including same CT scan which El Camino hospital did. They got paid $1,794.00.
I'm not able to understand how come El Camino hospital charged me so much for not treating ?? I decided never enter this hospital rest of my life.

Please see attached image for more details

Maryam Alizadeh
Maryam Alizadeh

3 out of 5 stars

posted 3 months ago

Waited for over 3.5 hours to be seen. Put me at level 4 and kept saying I am next. Meanwhile, people with headaches or simple coughs kept walking in and being placed at level 3, so about 40 people got to go ahead of me. SUCKS. Who the hell determines what level you are? Stupid. However, I must admit though that once called, nurse and PA and doctor were really awesome. .

elisaiah1
elisaiah1

1 out of 5 stars

posted 4 days ago

As a contractor working there, the Supervisor did not care about getting me a descent ergonomic chair and headset for answering IT Help Desk calls. I didn't ask for too much. After all, the other 11 IT Ops and Help Desk employees each had their own chairs and headsets when I had to borrow a different chair each day. Theresa Bednarek is a monster!! Other employees were afraid of her. Even an employee of 17 years! She listened in your telephone conversations and lied about you to other people. I was issued an internal walkie-talkie 'round the neck' called Vocera and within 2 days it was stolen from my desk/monitor. Not only that, I had important medical phone numbers printed out and on my desk when I left for home yesterday and this morning it was also stolen. Other employees trashed my desk area just because visual monitors were above my desk and they used a wired keyboard and wired mouse to key in. Again, they moved my keyboard and mouse to where I would come in each day and find my desk messed up. While I sat on other peoples monitors, like other employees do, I would leave it respectable and they did not treat me well. I did ask my Supervisor if they can substitute the wired hardware with wireless and she ended up saying "He is too demanding!" Oh yes, just go ahead and trash my desk everyday and I have nothing to say about it. My supervisor, Theresa Bednarek, even lied about me taking a extra 15 minutes on my lunch and not telling anyone when I told two people. She is a monster!! Other employees got to be on Facebook during the day and even play video games on their computer all day long. Everyone complained about her and the despicable way she treats employees. The break room has two refrigerators , one that smells like it hasn't been cleaned in 6 months. The IS dept doesn't care about their employees and has the break room dirty with dishes in the sink and no coffee. Employees complain all the time about how the coffee is never replenished and the 2 microwaves do not work. The traffic is so bad around El Camino Real and Grant Road, I was late because of that and long traffic lights. The supervisor said I didn't fit in their culture. I brought breakfast dounuts, treats every Friday and shared food. I think I don't fit the El Camino Hospital culture because I don't STEAL from other people. Maybe that's it. Other employees stole from me but I was honest, respectable and compliant, learning more each day. I guess they are looking for people who steal from each other, people who lie and people who don't share. This must be a blessing in disguise. I am glad I don't work there anymore. I don't fit in with the rest of the hoodlums who work in Information Services. I guess the leaders are the example and the leaders steal, lie and cheat the most. Good riddance I say!!! I am too honest, that is the way I was brought up, and say what is on my mind. I'd rather be that way and not let people do dishonest things to me or my workplace. I would rate El Camino Hospital lower than a 1 star, but that is the lowest rating anyone can give. If you are a patient, go somewhere else. If you are seeking employment, their culture is dishonest. The supervisory staff are mean, disrespectful and do not care about you.

joe mama
joe mama

1 out of 5 stars

posted 2 weeks ago

I saw the video online and I can't believe they would hire someone like her and it seems like this isnt the first time this hospital has treated patients this way
..very sad! ya'll need to really manage your hiring process

Samuel
Samuel

5 out of 5 stars

posted 6 months ago

Just had surgery and 2 day stay at El Camino Hospital. The staff and service are all top notch and very professional. The rooms were very clean and spacious. The nursing team was so dedicated to ensuring that my stay was warm and pleasant. Totally didn't even mind them waking me up at night to get vitals cause they brought such a smile to my face. This is my 2nd time staying here and I'm still blown away by how awesome they are. Definitely try to get your operations and stays here. You won't regret it.

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