El Centro Regional Medical Center

We always receive exceptional treatment and customer service here! From the check in personnel to the nurses and the doctors, they have always been great with our kids! THANK YOU!!!!!!

The 2nd visit here and this was by far the worst. I had a 1:30 PM Appointment for a ultrasound of my foot. Here I am 3 hours later and still waiting. I am the only one of 2 people originally remaining in the lobby. I've gone back twice and asked what the hold up is. They claimed Emergencies caused back log. Hey how about let people know? What a concept.

1 word ... incompetence !!!

Please note... intake; reception; security and grounds keeping... All exceptional, 6 Stars no less.

The incompetence refers to the Star Track or whatever emergency room experience; getting shook down for money in the middle of my procedure and subsequently escorted out prior to completion. As well someone clearly misprinted the sign out front. I imagine it should have read "NOT in the top 10% of patient care in the nation." Other than that it looks like any other hospital I suppose.

Let me starting by saying this is the worse hospital in the valley. Never go here unless its your last resort. I worked in the ER and believe me when I say no doctor cares in this whole damn hospital. A lot of these nurses are now travelers as everyone from the valley is leaving to Pioneers or to work in other places. Staff from other departments get cross trained and go to other departments with little to no knowledge in the medical field. Staff/ doctors keep things between themselves and will not report everything. My brother was just there he is a bedridden patient and when I came in the next morning to see him he had a big bump on his head so I asked them if he fell or what happen and nobody can give me an answer which I know for a fact he fell and they are keeping it inbetween them. I don't even know how this hospital can get top 10% in the world for patient safety more like where did they buy the voters because they definitely don't meet those standards. Please think twice before taking any family member, your kids, or yourself to this hospital.

Worst hospital ever, 5 years ago I went to the ER because i had severe abdominal pain on my right side. (Gallstones) and it took 9 er visits countless xrays, ultrasounds and 5 ct scans for them to finally realize what was wrong with me. I also kept telling then that my back hurt and I couldnt sit back or lay down, they said absolutely NOTHING was wrong and completely missed my KIDNEY infection. And that's not the worst part, the damn doctor misdiagnosed me with liver failure. Now thanks to her I suffer from anxiety. Pls, stay AWAY from this hospital. They dont care about their patients. If u have an emergency go the the Brawley ER.