El Paso Specialty Hospital
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feedback about El Paso Specialty Hospital
This hospital schedules appointments and we had to wait to hours the first time here and two hours the second time here. I think it is a racial thing because all the Hispanics were taken before us and we are African American. I am not coming back here again. The front desk staff was very rude an when I ask if they were behind he said no but my appointment was at 8:45am and the lobby was empty before they took us back and it was 11:45. Terrible customer service
I had surgery done by aan excellent physician, Dr. J. Spier and was admitted overnight. The hospital staff was very professional and courteous: Chantell in preop,, the OR staff, Susan in recovery, and all the staff on the floor where I was admitted to. Thank you all.
The pain management section has several systematic failures without correction procedures in place They state its the patients responsinbility to correct their schedualling and billing issues instead of correcting their problems. This has happened to several vets and choice patients
Wow, the best care ever seen.. my wife had arthroscopic on knee and we were done in 4 hrs... and she has no pain... Dr Mansfield was very very nice and wow the staff was very courtesy
So far very disorganized. Supposed to check in for surgery at 5: 30am . Registration wasn't even open until 5:40am. Registration clerk was not pleasant. Still waiting at 6:15am!