Elmhurst Memorial Hospital
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feedback about Elmhurst Memorial Hospital
I enjoy going to Elmhurst Hospital main campus for tests not available at other locations. The facility is clean, I never have to wait and the employees always put me at ease with there friendly, informative banter. Thank you.
I enjoy going to Elmhurst Hospital Main Campus to the Diabetic Learning Center for my Type 1-Juvenile Diabetes. I learned they have an Insulin Pump Group that meets the first Tuesday of each month. The campus is well maintained.
First class hospital from the moment we walked in, to the moment we left. Dr. Boghossian is the best surgeon who is a true blessing! Nurses and support staff are courteous, professional and caring. Very clean hospital! We can't say enough good things about Elmhurst Hospital!
Was really hurt with a fall on the ice and had to stay overnight in the hospital. They took such great care of me, it's so nice to know they are there.
My actual experience with Elmhurst in Hinsdale was great - the doctors and staff are friendly, caring, and don't rush you in and out like most hospitals in the city. HOWEVER, my experience with their billing department made me want to give them a 1-star review.
I received a bill and tried to pay it online but my account number was invalid. So I tried to pay in person but I was rerouted to another department and no one was at the desk. I meant to call but forgot about it (which was my mistake) but never received another bill until it went to collections - I only received the one initial statement. I've NEVER had a bill sent to collections before.
THEN, I received a final notice statement on a separate bill that I had never seen before - they never even sent me the original statement! And it's not like I had moved and they were trying to track me down - I'd been at the same address the whole time. Thank God it arrived before that one was sent to collections too and that my account number actually worked in their online portal.
So either they're completely incompetent, their billing system literally does not work, and/or they have some "special arrangement" with their collections agency... I've never experienced this with any other hospital. Despite their high level of healthcare, I don't care to (willingly) go to Elmhurst again.