Emory Johns Creek Hospital
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feedback about Emory Johns Creek Hospital
I had to go in for a surgery to remove a lymph node to get a biopsy, which was very scary for me, and from the moment I walked in to the moment I walked out EVERY SINGLE PERSON was amazing, kind, nurturing and understanding. The doctor, anesthesiologist and all the nurses were incredible and put me at ease in a very tense situation. And I also had my son there 7 years ago and that was also a great experience too!
My experience at this hospital was poor to say the least. The nurses ignored the calls and tests sent by my primary care physician and decided to do the same tests again while I was still in a lot of pain and distress waiting for actual treatment. The lack of communication in this place is clear as well. After giving me extra strength tylenol for my fever during the tests, another nurse came into my room and tried giving me more assuming that I have not had some already. In addition, the nurse who ran the tests on me asked me to do a urine test. After I was done, I placed it to be collected by a nurse. It never was. By the time I actually got the treatment I was expecting, a nurse came to remove the needle in my arm without gloves with the excuse that washing hands is enough. While walking around the room, the nurse did not even bother to politely ask my mother to move. He just walked into her to get the gloves that we had to demand him to use. Needless to say I walked out of that hospital feeling drugged and disappointed. The only reason I am giving 2 stars is because the doctor who took care of me was nice enough to acknowledge me and my mother as people and not just another patient with some loved one.
This is the best hospital bar none!! From the doctors to the exceptional nurses and technicians. I have never felt so welcomed ay any other hospital!! Way to go for providing the best patient care in Atlanta!!!
Absolutely the worst attitude nurses and doctors I have ever experienced. No one seems to want to be there, terrible communication skills. Just flat out rude staff. We will NEVER go to this ER again.
We have had to use this hospital a number of times and love it. If you are already in the Emory system, getting checked in and being seen is very fast in the ER, and billing is not a hassle at all. We've never had a wait longer than 15 minutes to be taken into the ER from the point of walking in the ER entrance door to the point of being seen by the ER triage nurse. The hospital is cleaner than most hospitals I've visited, the food is decent, they are very family friendly including being able to order meals to eat with the patient, a daybed in the room, some with a desk and chair, they have wi-fi and downstairs outside of the ER there is free coffee for the long waits during an ER visit and surgery. All this makes it easy for a family member/caregiver to stay with the patient as much as needed. They understand the importance of family support to get the patient well again. I thought they offered great support for the caregiver for what happens after the patient goes home, which was immensely helpful. The outpatient surgery is extremely efficient and well run. I've used their radiology, including annual mammograms; results are always posted within 24-48 hours to the Emory Patient Care Portal and to my primary care doctor. Very well run hospital.