Ephrata Community Hospital
Short Term Health Insurance
more flexible than traditional products!
Need your medical
Ephrata Community Hospital?
We can Help!
feedback about Ephrata Community Hospital
I was admitted to the ER at Ephrata and then had just over a one day stay.
My care was very good and I want to give a shout out for the staff (Colleen in ER, Amanda, Crystal, Amy, Lisa, Linda) to name a few. All seamed to be concerned about me and were very professional and friendly.
That said, I was glad to go home!
Sat for over 3 hrs in a treatment room at ER with my dad and 85 yr old mother and sister without a single nurse or doctor coming in and saying one solitary word. The usual trying to find a room when asking at nurses station. I left after midnight, without any answers. Total lack of communication with info or updates. It's not hard to believe the public opinion they should stick to putting bandaids on boo boos.
EVERYONE I dealt with at this hospital was very nice and friendly! The staff seems very knowledgeable and explained everything in high detail. My daughter's nurse Kate even brought the midwife back to my daughter's room to answer our questions. My daughter's doctor personally called me, with my daughter's permission of course, and explained everything to me. My daughter is 21 years old, so it certainly wasn't necessary for her doctor to personally call me. I feel like everyone went out of the way to make sure both of us were well informed. I would definitely recommend this hospital.
Update: Another visit to the hospital and again, EVERYONE we dealt with was so pleasant, empathetic, caring and supportive. I can't express in words our gratitude to the entire staff. Thank you so much to Patty, Kristie, Karen, Danica, Missy, Dr. Austria and many, many others. I wish I could remember everyone's name. Brianna, Serenity and I were very fortunate to have all of you surrounding us.
If I could give a no star, I would. The staff has no clue how to treat the elderly. They diagnose them with dementia without a valid mini mental exam, then “dope” them up with psych drugs and wonder why they are confused. The nursing staff has no clue how to deal with dementia and just want to give drugs to sedate everyone for “convenience”. They hate the elderly and don’t provide adequate care. Can’t even meet basic care such as a bath. Do not update family. The social workers are a joke. I work in healthcare as well, long term care and my residents would never be treated like this. The doctors are clueless and don’t even come from America.
I was in this hospital for a two night stay after bariatric surgery on July 16,2018. All of the nurses were very nice. I was treated pretty well during my short stay. One nurse stood out though. Her name was Laura. She was my favorite nurse by far! She was always bright and cheery and very upbeat. I was always glad to see her as she really seemed to love her job and she was very attentive to me as her patient. She always asked what my pain level was and brought me a spoon with a cup of ice. Sometimes it’s the little things that make a difference.