Ephrata Community Hospital

Address

169 MARTIN AVENUE, EPHRATA, PA 17522 USA

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Phone

(717) 733-0311
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169 MARTIN AVENUE, EPHRATA, PA 17522 USA

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Consumer feedback about Ephrata Community Hospital

Jennifer AnimalLover
Jennifer AnimalLover

5 out of 5 stars

posted 4 months ago

EVERYONE I dealt with at this hospital was very nice and friendly! The staff seems very knowledgeable and explained everything in high detail. My daughter's nurse Kate even brought the midwife back to my daughter's room to answer our questions. My daughter's doctor personally called me, with my daughter's permission of course, and explained everything to me. My daughter is 21 years old, so it certainly wasn't necessary for her doctor to personally call me. I feel like everyone went out of the way to make sure both of us were well informed. I would definitely recommend this hospital.
Update: Another visit to the hospital and again, EVERYONE we dealt with was so pleasant, empathetic, caring and supportive. I can't express in words our gratitude to the entire staff. Thank you so much to Patty, Kristie, Karen, Danica, Missy, Dr. Austria and many, many others. I wish I could remember everyone's name. Brianna, Serenity and I were very fortunate to have all of you surrounding us.

Kim Knotwell
Kim Knotwell

5 out of 5 stars

posted 3 months ago

I was in this hospital for a two night stay after bariatric surgery on July 16,2018. All of the nurses were very nice. I was treated pretty well during my short stay. One nurse stood out though. Her name was Laura. She was my favorite nurse by far! She was always bright and cheery and very upbeat. I was always glad to see her as she really seemed to love her job and she was very attentive to me as her patient. She always asked what my pain level was and brought me a spoon with a cup of ice. Sometimes it’s the little things that make a difference.

Gardell Weaver
Gardell Weaver

5 out of 5 stars

posted 3 months ago

We had are baby here and were very happy with all the people that work there. They all were very nice and helpful and we especially liked are one nurse Ashley she does a tremendous job !

Dede Smoley
Dede Smoley

1 out of 5 stars

posted 3 months ago

If I could give 0 stars I would have. My 79 yr old mother was with a tour group near there. She and all her family live here in Ohio...6 hours away. She develop severe stomach pain and was vomiting blood. They scratched their heads...gave her pain pills and told her the hospital was full and the had to get her out. They put my tired sick mom in a cab and sent her back to her hotel. Cost her $45 in taxi fare. We had to drive there and bring her home...12 hour round trip. They were mean to her and acted as if they didn't care. Today she is still vomiting blood but thank God she is in Cleveland Clinic where we will get answers! From a REAL hospital!

Aisha Cargile
Aisha Cargile

5 out of 5 stars

posted 10 months ago

Traveling from Indianapolis to NY when my mom had severe chest pains while at the Bowman Service Plaza. Called for an ambulance. From the moment we got to Ephrata Hospital everyone was awesome. Hannah was the first person we met and she was great. Awesome tat! Dr Mike was super thorough and incredibly personable, which is needed in more ER doctors. He's new so here's to hoping he keeps the air of earnest caring that so many ER doctors lack and cover up with false cheer. Dr Mike if you read this stay cool. :)

This was about as positive an experience as something like this could be. Great team from the bald guy with the beard who registered us to Trenessa who transported my mom back from her CAT scan, thorough explanations of what was happening were given mostly without prompting, and they answered questions without hesitation. Thank you.

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