We brought our son to Essentia Health Sandstone due to his fever and terrible cough late at night. We received excellent care that was responsive and timely. I would recommend this facility to anyone. It's a beautiful new facility too!
Very nice better then there old one
I went to the emergency room with bad pain in two of my teeth. I had begun to run a temp of 101.1 ànd I have had 3strokes and my head was hurting so I figured my blood pressure was real high and I have high blood pressure as it is so I didn't want to have another stroke. I waited 20_25 minutes in the room before the doctor came in. I was told my blood pressure was 200something over 100something but the doctor said that is okay and did not ask about my fever, took a look in my mouth and said I will give you antibiotics and was gone. The nurse was moaning about how many allergies she had to go over with me...she said oh my god. My pain was never discussed which I am sure attributed to my blood pressure which by the way, set off the alarm on the blood pressure machine. The doctor spent 2 seconds with me. I never knew the doctors name. It was not on the paperwork given to me anywhere. The nurse gave me one dose of antibiotic and said we could pick up the rest at our pharmacy in the morning and that it would be waiting for us but when my husband went to get it, it was not there so the pharmacy had to call around go finally get it and we couldn't even tell them who the doctor was I saw. It was one big hassle! I will never return to your facility. Unprofessional and pure disgusting to me and my husband. I'm afraid I could die there.
Why did I hate this place???? Well maybe it's because I brought me 3 year old in for a fever of 102.1 and you idiots helped everyone but us. Lucky for us his fever went down while we say there for 2 hours. I will never bring my family to your facility again. I will take them to Mora or elsewhere but never again to the sandstone facility
The nurse manager and some of the nurses are very rude