Essentia Health St Joseph's Medical Center

Address

523 NORTH 3RD STREET, BRAINERD, MN 56401 USA

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Phone

(218) 829-2861
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Emergency service available

523 NORTH 3RD STREET, BRAINERD, MN 56401 USA

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Consumer feedback about Essentia Health St Joseph's Medical Center

Trisha Klick
Trisha Klick

5 out of 5 stars

posted 3 weeks ago

Staff was so helpful to get me what I needed. Compassion and bedside manner was the best I have ever seen in an ER! Thanks to the nurses and doctors that helped me get my breathing back to normal today!

Jazzmin Osborn
Jazzmin Osborn

2 out of 5 stars

posted 1 month ago

About 14 years ago I had a problem I couldn’t keep food down I was in so much pain had blood when I took a dump all they did was give me pain pills and I kept telling them something was wrong they wouldn’t listen to me it took them almost 2 months to admit me I found out a day after they admitted me what was wrong it was my gallbladder I had stones about to go into my liver because the ER couldn’t give me the time of day instead They listed me as a pill head and almost killed me.......
The nurses I had was nice I had a nurse with the British accent I liked her

My mother had cancer they put an IV in her foot they went and pinched it and she jumped off the bed I stood up and was about to hit the nurse in the face I knew right there and then that she had a blood clot they came in and took the IV out and put it somewhere else my mother was telling me to calme down her doctor came in and I laid into him about it and said I am not my mother and you will not be poking her like she is a Guinea pig and I do not want that nurse back in this room I sat in that chair to the end of the shift and went home to sleep.....

Becky Lavoie
Becky Lavoie

1 out of 5 stars

posted 3 months ago

Reviewing on behalf of my dad. He went in for a routine colonoscopy, told covered at 100% by insurance, then while he was under anesthesia, took polyp samples and changed the diagnosis to medical. He's now looking at $5000 bill which they refuse to recode as preventative and refuse to waive. One star review for communication--sure, they communicate it MIGHT become medical, but never communicate that you might be responsible. Very misleading.

ETA: Been one month since the comment below, don't waste your time writing Jessica, it goes nowhere. 1 star review still stands, as does dad's $5k bill. Thanks Essentia!

Kristin Ganyo Larson
Kristin Ganyo Larson

5 out of 5 stars

posted 5 months ago

After reading all of the reviews; I was extremely skeptical about taking my son into the ER even though it was necessary and recommended. After making the decision to take him - I was extremely pleased with all of the staff. Immediately upon arrival my son was evaluated and taken to his own private room where he was taken care of by wonderful nurses, EKG techs, x-ray techs, lab techs and an amazing doctor too!! I would highly recommend this ER and have no problem taking my children there again!!! Every person in which we interacted with, made our experience extremely pleasant.

Andrew Nyberg
Andrew Nyberg

1 out of 5 stars

posted 5 days ago

I wish there was an option to give them no stars.

My wife went there on 3 different occasions. All 3 times she gave them her insurance that I get from work.

Everything went fine, they took our insurance information and said it was all correct. Only to be sent a bill 2 months later. Which was odd. So we called Essentia and they said they did not have record of our insurance. So we gave it to them. They assured us everything would be taken care of.

Fast forward another month: another bill. This time they say Blue Cross Blue Shield rejected the bill. We call BCBS and they claim they never got a bill sent to them. After some complaining to Essentia they assure us everything will go through, again!

Another month, another bill. Essentia claims that BCBS rejected the bill, again. Now they are threatening to send the bill to collections. Threatening us for THEIR mistakes! Called BCBS, again, no bill has ever been sent to them.

This was all over the past year from November of 2017 until right around August of 2018.

It is now Nov 2018 and my wife called Essentia to make sure everything has gone through. Nope! The bill is still sitting there and once again they claim BCBS rejected the bill. Called BCBS and AGAIN they say they never received any bills.

Essentia is a trash company. Do anything and everything to avoid it all costs. Not sure if the people that work there are just stupid or if they are intentionally trying to scam people. DO NOT GO TO ESSENTIA!

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