Evangelical Community Hospital
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feedback about Evangelical Community Hospital
Well, I will now be making the trip to Geisinger for all my medical services. I had a procedure done months ago, and promptly set up a payment plan to pay what I owed.
I've literally had to call every single month because I am not sent the monthly statement. Then I'll get a letter stating that if I don't pay, then I will be turned into collections. HOWEVER, every single month I call to let them know that I haven't received the invoice, and every time I'm told that they aren't sure why it doesn't send and that they're updating their systems, blah, blah, blah.
Okay, fine. I understand....the first, second, and even third time this happens. But as of this last month, we're up to SIX months where I've had to call billing and hear the same story of essentially why they can't figure out a simple payment plan/billing issue.
And top that off, insanely long wait times when you do actually need them, I strongly recommend using another hospital.
Every nurse except one has been great. For every 5 doctors, one is actually truly skilled and caring, one is less experienced but has a great bedside, the other two will treat you (within 6 hours) in a thorough yet robotic fashion and the last one will talk over you, refuse to listen and probably treat you like a street junkie leper.
I have been to this hospital several times in the last 3 years. 1. For painful liver attack 2. Extreme bilateral hip pain 3. labor with my 3 year old 4. Stitches for my 11 year old son
5. Medication for a burn when our house burned down 6. My husband's extremely high BP, chest pain and heart rate.
Nurses and front line staff are usually great. As for ER docs, good ER docs are like unicorns. Usually one per. At Evan ER... well let's just say that if you actually find one who will listen to you, take you seriously, not talk over you, or be flat out rude, treat you like a street junkie or leper colonist (for them it's synonymous with chronic pain/illness/chronic anything because they just know that you are drug seeking or crazy or both anyway, right?!)
Tonight takes the cake....So I present with worsening symptoms over 2 months which include fairly serious neurological symptoms (sordid history of narcolepsy, migraines, insomnia, etc.) , possible pulmonary issues (history of PFO,TIA, heart murmur, etc.), worsening sinusitis (history of ruptured cysts in brain sinus), recently ruptured gum abscess, excruciating neuralgia radiating from jaw through ear, jaw, gum. Enlarged lymph nodes, mild fever for 6 weeks, treated with 2 week course of antibiotics, NO IMPROVEMENT, shortness of breath, dizziness, vertigo, weakness, extreme fatigue (history of mononucleosis), peripheral neuropathy not caused by diabetes, numbness and tingling...more...this doctor in her infinite wisdom diagnosed me with...MUCUS AKA THE COMMON COLD. THANK YOU CAPTAIN OBVIOUS. That really hadn't occurred to me after I waited 3 weeks to see a doctor because I thought it was a cold but I got worse and worse. EVAN URGENT CARE wanted me in an ambulance. So glad to know that it's just SNOT!
Worst er ever...this is not the same hospital i knew years ago....was signed in at 1130 am and im still sitting in waiting room 3 hrs later..everyone that came after me got served first..including a women that said she hurt her ankle but had heels on. I will never ever come here again...people go to another hospital.if you do not want to get more sick while u wait.
I will never come here again. I brought my sister here due to vomiting and nausea. We saw the triage nurse and have been sitting waiting to see a doctor for 5 hours and 38 min.
I went by ambulance to the ER for head and back trauma after a fall. I fell on my head, but they did no CT scan or neurology testing to determine if I had a concussion. They just cleared my spine and told me to go home. No care. Neglegence!