Evergreen Health Monroe
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14701 179TH SE, MONROE, WA 98272 USA

Address

14701 179TH SE, MONROE, WA 98272 USA

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Phone

(360) 794-7497

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Consumer feedback about Evergreen Health Monroe

EvergreenHealth Monroe
Reviewed from Google

2.6 out of 5 stars

Lana Pope
Lana Pope

1 out of 5 stars

posted 1 month ago

All I can say is, EVERYONE in the billing department is scum. I've never been left feeling so wrongly treated and like less of a human than I have when dealing with them.
I would rather die on the street than have ANYTHING to do with Evergreen Monroe again.

The billing department is a complete joke. I am 24, still live with my mom who lives off of a teacher's salary, and I'm currently unemployed. I applied for financial assistance towards my bill and they honestly looked me in the eye and said my $800 bill would get covered 25%. They truly believe that my mom, a severely underpaid teacher, should be responsible for MY bill and that she's over the poverty level!!! Absurd!!! They have the gall to pull out a little chart to point at what your household income is and therefor what you get granted. There's no way that a household of three living off ONE teacher's salary would only get "awarded" 25%. I'd certainly like that math explained to me.

But apparently, I got my financial aid application in two days after it was "due back", so they turned me into collections which has added another $250 in collection fees on top of my bill! On NONE of their documentation does it say a due date or that your account does not get put on hold while you're in the process of applying. I have NEVER experienced this with ANY other medical institution. In all my years in working with billing departments at different medical offices in obtaining financial aid, I have never heard of an account not being put on hold during the application process. And if that was the case, where is that stated? I smell a rat, and that rat's name is FRAUD.
I have never had such a horrible, nightmarish experience in applying for financial aid or dealing with people over the phone-- if and when you can even get ahold of someone.

I don't know how they can sleep at night. They're cruel, cruel people.
Shame on you, Evergreen Monroe billing department. Shame on you all.

Rachel C
Rachel C

1 out of 5 stars

posted 1 week ago

HAVE YOU BEEN TREATED UNFAIRLY HERE? KEEP READING. This hospital is Affiliated in a joint partnership with a COMPLETELY CORRUPT, MONEY HUNGRY PSYCHIATRIC HOSPITAL IN KIRKLAND WASHINGTON KNOWN AS FAIRFAX BEHAVIORAL HEALTH. I ADVISE ALL PATIENTS AT THIS HOSPITAL WHO HAVE BEEN TREATED UNFAIRLY TO LEAVE DETAILED REVIEWS OF YOUR TREATMENT AND TO IMMEDIATLY CONTACT THE HEALTH DEPT. AND THE BETTER BUSINESS BUREAU.

Phil Pedersen
Phil Pedersen

1 out of 5 stars

posted 2 months ago

If you need to go to an emergency room for an emergency, DON'T GO HERE, go to any other hospitals er. Came with my significant other, sat for over an hour waiting to be seen, when we were the only people in here. All while listening to the staff members laughing and talking about anything but work. When I had started to wonder if they had forgotten about her , I went to the receptionist and she was irritated I was interrupting her from scrolling through face book on her phone. Completely mind boggling experience. Next time I'll take the time we waited to be seen here and drive to Kirkland.

Vick Koval
Vick Koval

1 out of 5 stars

posted 6 months ago

Very, VERY disappointed by my ER visit. Provided them with my insurance and then surprisingly received a huge bill in my mail. After calling and spending much time on the phone with them it turned out that they didn't write down the id number of my insurance card correctly and didn't make a copy of it either. If they cant handle common sense things the right way, i would think twice before trusting your health to them. And after all of that it turns out that i am supposed to receive another bill from them because the doctor who saw me in the ER bills visitors separately. and after attempting to figure it out with them it turned out that i would need to wait for a few months before i receive anything from them and their billing department is in a different state. Very disappointing.

rob Wood
rob Wood

1 out of 5 stars

posted 4 months ago

This place Sucks!!! I have never seen a more despicable, corrupt, gteedy, thieving healthcare operation in all my life. They lie right to your face. They exist only to take your money. If you get run over in their parking lot and are bleeding to death DON'T COME TO THIS PLACE! Go Anywhere else! Kirkland, Everett, Seattle.