F F Thompson Hospital

Address

350 PARRISH STREET, CANANDAIGUA, NY 14424 USA

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Phone

(585) 396-6000
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Emergency service available

350 PARRISH STREET, CANANDAIGUA, NY 14424 USA

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Consumer feedback about F F Thompson Hospital

Thompson Health
Reviewed from Google

2.3 out of 5 stars

John Weidenborner
John Weidenborner

5 out of 5 stars

posted 2 months ago

Staff was great, even though all the people that didn’t even need to be there and should of just seen a Primary doctor were being disrespectful. Hospital/ED is too small for the amount the people they serve. Had to wait a while since everyone with the sniffles and a cough thinks they need to come to the ED.

amy vanstean
amy vanstean

1 out of 5 stars

posted 3 months ago

Came in at 8 pm and its 9:temp were are STILL F-ING WAITING TO BE SEEN!!! THEY ARE SO SLOW, AND QUICK TO DIAGNOSE! WE WERE HERE LAST WEDNESDAY FOR MY DAUGHTER. SAME REASON WERE BACK TONIGHT!!! THIS HOSPITAL SUCKS!!!!!!!!!!!

Audrey Grace
Audrey Grace

1 out of 5 stars

posted 1 month ago

Some nice people but some really awful staff and the wait is dangerous

kim C
kim C

2 out of 5 stars

posted 8 months ago

The Dr was wonderful! The young lady that took me back to the room had a attitude! I will find another hospital!

Robin Healy
Robin Healy

1 out of 5 stars

posted 10 months ago

Staff should take some classes on customer service. I'm shocked their customer satisfaction is at 60% as posted in the hall by the nurses station. My disabled brother who cannot talk, or walk wasn't spoken to by most (not all) of the nurses. He is not able to express his desires in a standard way. And has been accused of assaulting the nurses because he spit and scratched them. My husband who was trying to help protect the nurses, was thrown out of the hospital for alledged abuse by trying to protect the nurses. This hospital has a long way to go to improve customer satisfaction. I wish this was the exception but this is our 4th visit and each has been a horrible experience. I wonder how disabled patients without family members involved get treated.

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